Lead Slot Attendant

Wynn Resorts • Las Vegas, NV

1d

About The Position

The Lead Slot Attendant is responsible for coin and currency accountability on the slot floor and for providing the highest levels of guest service. The role supports slot-floor operations by assisting with jackpots, paper fills, machine tilts, minor machine repairs, and slot bank check-ins and check-outs. It also includes oversight of the floor buy process, maintaining the accuracy of Title 31 documents and filings, and managing inventory and coordination of office supply orders and stocking for supplies, forms, and staff floor equipment.

The Lead Slot Attendant provides guidance, skills development, and training for Slot Attendant staff; leads pre-shift meetings; prepares shift break schedules; and offers front-line support to resolve guest disputes and answer questions. The position requires high-volume cashiering and money-handling experience, strong guest-service and phone-etiquette skills, and proficiency with EZ Pay, IGT FJP, and Everi Title 31. Previous floorperson experience is preferred but not required. The employee must be at least 21 and able to obtain all required work cards and permits, including a Nevada Gaming License and TAM, before entering the position.

Requirements

• High-volume cashiering and money-handling experience.
• Excellent guest-service and phone-etiquette skills.
• Proficiency with EZ Pay, IGT FJP, and Everi Title 31.
• Must be able to obtain all necessary work cards and permits, including a Nevada Gaming License and TAM, before entering the position.
• Must be 21 years of age or older.

Nice To Haves

• Previous floorperson experience is preferred, but not required.

Responsibilities

• Maintain coin and currency accountability on the slot floor.
• Provide high levels of guest service.
• Assist with jackpots, paper fills, machine tilts, minor machine repairs, and slot bank check-ins and check-outs.
• Ensure Title 31 documents and filings are accurate.
• Provide guidance, ongoing skills development, and training to Slot Attendant staff.
• Preside over pre-shift meetings.
• Prepare shift break schedules.
• Provide front-line support and resolve guest disputes and questions.
• Oversee the floor buy process.
• Control inventory and coordinate ordering and stocking office supplies, forms, and floor equipment for staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed