Lead ServiceNow Developer

Veracity Ventures Inc.•New York, NY

3d•$60 - $80•Hybrid

About The Position

The Lead ServiceNow Developer develops and customizes the ServiceNow platform, implements and supports ITSM modules, and builds integrations and workflow automation. The role requires substantial hands-on ServiceNow development and the ability to work independently and with cross-functional teams. It is based in New York City in a hybrid arrangement, with flexible work-from-home options available.

Requirements

12+ years of overall IT experience, including substantial hands-on ServiceNow development experience.
Strong experience developing and customizing the ServiceNow platform.
Proficiency in JavaScript and ServiceNow scripting.
Hands-on experience with Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, GlideRecord, Glide APIs, Service Catalog, Catalog Items, Flow Designer, and workflow automation.
Experience implementing and supporting ServiceNow ITSM modules.
Experience developing REST and SOAP integrations.
Knowledge of ServiceNow tables, forms, lists, roles, ACLs, and platform security.
Experience with update sets, application deployment, testing, and debugging.
Strong analytical, troubleshooting, and problem-solving skills.
Ability to work independently and collaborate with cross-functional teams.
Ability to work in a hybrid arrangement in New York City.

Nice To Haves

Experience with ServiceNow ITOM, CMDB, Discovery, and Service Mapping.
Experience with Service Portal or Employee Center.
Experience with IntegrationHub and MID Server configurations.
Knowledge of ServiceNow CSM, HRSD, SPM, or SecOps.
Experience with Automated Test Framework (ATF).
Familiarity with Agile/Scrum development methodologies.
ServiceNow certifications such as CSA, CAD, CIS – ITSM, or CIS – ITOM.
Experience working with enterprise-scale ServiceNow implementations.
Experience with source control and deployment tools such as Git and CI/CD pipelines.