Lead ServiceNow Developer
About The Position
LightFeather is seeking a ServiceNow Developer to support federal clients using modern web technologies. The role focuses on building custom, high-code solutions that improve user experiences and system integration across enterprise environments. The successful candidate will contribute technical expertise in a fast-paced, client-facing setting. The position involves designing, configuring, developing, and implementing baseline and custom ServiceNow applications and enhancements. The developer provides architectural input and helps maintain platform stability by following appropriate design and development standards. The role is fully remote and follows EST hours. U.S. citizenship is required because of federal contract requirements and the need to obtain and maintain a Secret-level security clearance.
Requirements
- At least 5 years of experience as a ServiceNow Developer.
- Strong familiarity and working knowledge of the ServiceNow suite of tools, including Service Catalog, Service Portal, Reports, Incident, and Knowledge Base.
- Ability to communicate and listen effectively with business and technical colleagues at all levels, with good self-awareness.
- Developer experience independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills.
- Competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, and PMP/PRINCE2 practices.
- Experience working on project teams that use Agile/Scrum.
- Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, and enterprise monitoring.
- Experience working with large data sets and performing data analysis/modeling to inform management decisions.
- U.S. citizenship required.
- Ability to obtain and maintain a Secret-level security clearance.
Nice To Haves
- ServiceNow CAD (Certified Application Developer).
Responsibilities
- Work independently and as a technical team member.
- Work across multiple instances and domains, supporting internal and external customers.
- Use Agile/Scrum methodology to manage development work.
- Advise functional and administrative teams on ServiceNow design, development, and best practices.
- Collaborate with business, systems, and technology partners in business analysis meetings to develop business and systems requirements.
- Design and develop requested enhancements to existing ServiceNow applications.
- Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, and related components.
- Facilitate and support the rollout of new ServiceNow applications and enhancements.
- Analyze system performance issues and identify performance enhancements.
- Help design, configure, develop, and implement baseline and custom ServiceNow applications and enhancements.
- Provide architectural input and help maintain platform stability through appropriate design and development standards.
Benefits
- The opportunity to work on mission-critical solutions and meaningful-impact work.
- Variety and fulfillment, with the opportunity to work with experienced industry professionals.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
