Lead Service Tech

Energy Transfer•Midland, TX

2d•Onsite

About The Position

A Lead Service Technician (LST) maintains and services USA Compression equipment and reports to the Area Service Manager. Working with minimal supervision and significant autonomy, the LST performs scheduled maintenance, supports equipment troubleshooting, develops Field Service Technicians, and maintains customer relationships. The role includes involvement in start-ups, major maintenance, significant failures, overhauls, and advanced troubleshooting. The LST also helps maintain equipment uptime in accordance with contractual agreements and supports a safe, professional work environment aligned with the company’s Pillars culture. This is a full-time hourly position. Work typically involves driving a USA Compression service vehicle to customer locations to perform repair and maintenance activities. Travel is required up to 75% of the time worked. Worksites may be indoors at compressor stations or outdoors in varying weather conditions, with potential exposure to noise above 85 dBA and hazardous chemicals and materials. Safety is emphasized when working around heavy equipment and machinery.

Requirements

At least 7 years of experience in gas compression; experience with CAT, Ariel, and/or Cummins is preferred.
Technical or trade school certification, a college degree, or additional related work experience.
Valid driver’s license and a motor vehicle record history acceptable to USA Compression.
Strong interpersonal, written, and verbal communication skills.
Excellent customer service skills when working with customer field personnel, onsite vendors, and employees.
Ability to understand company and supervisor communications, including training, procedures, and instructions.
Ability to work independently and manage work with little or no supervision.
Strong mechanical ability, including electrical and natural gas compression knowledge.
Ability to teach and communicate technical and soft skills to Field Service Technicians.
Experience reading and understanding technical manuals.
Thorough knowledge of relevant HSE procedures and regulations.
Experience configuring natural gas compression equipment.
Solid computer and communication technology skills.
Ability and flexibility to work extended hours, including periodic on-call weekends.
Legally eligible to work in the United States.
Ability to lift more than 50 pounds periodically; stand and walk on uneven terrain; climb ladders and stairs; and stoop, squat, kneel, crouch, and crawl as tasks require.
Ability to work in extreme temperatures and weather, and with potential exposure to noise above 85 dBA and potentially hazardous chemicals and materials.

Nice To Haves

CAT Gas Engine II, Troubleshooting, or Electronics certifications.
CAT 3500, 3600, ADEM 3, and ADEM 4 certifications or experience.
Ariel Mechanics 1 and 2 certifications or experience.
Murphy panel experience.
Prior management experience.

Responsibilities

Perform start-ups, major maintenance, overhauls, repairs, advanced diagnostics, and troubleshooting on a wide variety of equipment.
Lead by example and serve as a subject matter expert and role model for Field Service Technicians, supporting their technical and professional development.
Maintain natural gas compression unit runtime in accordance with contractual agreements.
Respond promptly and accurately to customer inquiries and communicate with the Area Service Manager.
Partner with the Area Service Manager to support smooth and efficient area operations.
Safely maintain and operate a company vehicle or commercial truck according to company guidelines.
Communicate with the sales team to identify sales, customer, or equipment opportunities.
Use the WMS and coordinate with the parts department to ensure sufficient parts inventory for area units.
Keep area units clean, follow housekeeping rules, and maintain safe working conditions.
Support company culture by representing the company positively and helping recruit Field Service Technicians.
Assist with supervisory duties when the Area Service Manager is absent or as assigned.
Follow the company handbook and company and customer safety and environmental policies.
Perform other duties or responsibilities assigned by the supervisor.