Lead Service Tech

WillScot • Decatur, AL

7d

About The Position

The Lead Service Tech is responsible for workplace safety, quality work throughout the Get Ready process, and refurbishment activities for WillScot products. The role involves determining the materials, labor, tools, equipment, and personal protective equipment needed for the work. The Lead Service Tech is expected to comply with WillScot policies and applicable laws and regulations, and to conduct branch operations safely, cost-effectively, and with high quality while promoting safety throughout the day.

The position leads daily service and production activities, including ensuring trailers are ready for scheduled delivery, completing repairs and modifications, maintaining necessary inventory, conducting inspections, and coordinating work with team members and Production Supervisors. The posting describes the general nature of the work and notes that additional duties may be assigned as needed.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience.
• Ability to delegate tasks to keep production on track.
• Good communication skills.
• Ability to conduct safety walks and coach other employees on proper safety protocols.
• Ability to work independently in a fast-paced environment.
• Some computer knowledge.
• Ability to communicate with customers, salespeople, contractors, shop personnel, and WillScot employees at various branch locations.
• Carpentry knowledge and experience.

Nice To Haves

• Electrical, plumbing, HVAC, and welding experience.

Responsibilities

• Follow WillScot safety, transportation, and environmental policies.
• Promote health and safety and help create a safer workplace.
• Attend safety meetings.
• Maintain a clean and organized work area.
• Ensure trailers are ready for scheduled delivery dates with high first-time quality and within established accuracy parameters of +/- 10%.
• Perform repairs and modifications, including framing and finish carpentry, electrical, flooring, plumbing, painting, running gear, and other aspects of modular building repair.
• Maintain appropriate inventory of equipment, tools, and materials needed for daily service tasks.
• Perform yard service tasks as requested by branch leadership, including check-in/check-out (off/on rent) inspections of off-rented buildings to determine repair scope and customer-invoice damages.
• Create floor plan drawings as needed and relocate fleet units within the branch lot.
• Delegate daily tasks to team members as needed.
• Update production boards with status and assist with work-order questions.
• Partner with Production Supervisors to escalate issues for quick resolution.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Paid time off, including company holidays
• Tuition reimbursement
• Retirement savings plan with company match
• Variable pay opportunities may be available for many positions, including commission, bonus, performance rewards, or other incentive programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED