Residential Lead Service Tech
About The Position
Lifetime Heating, Cooling, Plumbing & Electric is hiring an experienced lead HVAC service technician to serve homeowners throughout Snohomish, King, and Skagit counties. The role focuses on residential heating and cooling systems, quality workmanship, and an excellent customer experience. The technician will diagnose, repair, and maintain systems; educate customers about repairs, upgrades, and maintenance agreements; and coordinate with dispatch while traveling to service locations. The position also includes maintaining vehicle inventory and safety equipment, documenting installed equipment and test measurements, and communicating with the office using an iPad.
Requirements
- Residential HVAC service experience.
- Strong knowledge of heat pumps, gas furnaces, air-conditioning systems, and ductwork.
- EPA certification.
- Valid Washington driver's license and clean driving record.
- Strong troubleshooting and problem-solving skills.
- Positive attitude, professionalism, and pride in work.
Nice To Haves
- Natural leadership and an interest in mentoring others.
- Experience servicing high-quality comfort systems.
Responsibilities
- Run diagnostics, complete repairs, and perform routine maintenance on residential gas furnaces, electric furnaces, heat pumps, air-conditioning units, ductless mini-splits, and ductwork.
- Educate customers about proactive repairs, system upgrades, and maintenance agreements.
- Use an iPad to create customer invoices and communicate with the office.
- Travel to job sites within the service area and coordinate with dispatch to maintain schedules and communicate delays to customers.
- Maintain appropriate stock, parts, tools, and safety equipment in the company vehicle.
- Document installed equipment upon arrival, including make, model, serial number, fuel type, required test measurements, and photographs as needed.
- Diagnose a variety of service issues, obtain replacement parts, and calibrate systems to manufacturer recommendations.
- Perform other duties as assigned.
Benefits
- Paid holidays and vacation.
- Health, dental, and vision benefits.
- 401(k) matching up to 4%.
- Ongoing training and career advancement opportunities.
- Company vehicle for qualified team members.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
