Residential Service Tech
About The Position
Element Heating & Cooling is hiring a Residential Service Tech in Twin Falls, Idaho. The technician diagnoses, maintains, and repairs residential HVAC systems, including furnaces, air conditioners, heat pumps, ductless systems, ductwork, and fireplaces. The role includes warranty and emergency service, routine maintenance, customer education, documentation, and ensuring work meets company, safety, quality, and manufacturer standards. The technician works with dispatch to maintain the schedule and communicate delays, calibrates systems to manufacturer specifications, and replaces defective parts. The position works under the direct supervision of management or a lead technician to ensure jobs meet plans, specifications, and company standards. The stated schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $22.00–$34.00 per hour, with a hiring bonus of up to $2,500.
Requirements
- At least 2 years of HVAC experience is required; the qualifications section also states 5+ years of experience as a residential HVAC service technician.
- Valid EPA certification.
- Valid driver’s license and an insurable driving record; the qualifications section also requires a clean driving history.
- Strong mechanical aptitude and problem-solving skills.
- Ability to lift up to 100 pounds.
- Ability to program thermostats and perform preventive maintenance with minimal supervision.
- Comfort working from ladders up to 28 feet and safely operating power and hand tools.
- Ability to follow written and verbal instructions accurately.
- High school diploma or GED.
- Able to pass a background check and drug screening.
- Ability to work independently, complete work correctly the first time, and work in a fast-paced environment.
- Excellent organizational skills and good oral and written communication skills.
- Basic computer skills and ability to use a mobile device throughout the workday.
Responsibilities
- Diagnose and repair residential HVAC systems, including gas and electric furnaces, heat pumps, air-conditioning units, ductless mini-splits, and ductwork.
- Perform routine maintenance and ensure systems operate efficiently and safely.
- Educate customers about system performance, proactive repairs, upgrades, and maintenance agreements.
- Document installed equipment and service details, including make, model, serial number, test measurements, and photos.
- Coordinate with dispatch to maintain the schedule and communicate delays to customers.
- Calibrate systems according to manufacturer specifications and replace defective parts as needed.
- Follow company safety and quality standards and procedures.
- Work under the direct supervision of management or a lead technician to complete jobs according to plans, specifications, and company standards.
- Work as part of the team to ensure customer satisfaction.
- Perform other related duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match up to 4%.
- Paid vacation and holidays.
- Paid uniforms.
- Opportunities for advancement.
- Positive and supportive team environment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
