Residential Service Tech

SEER GROUP•Twin Falls, ID

2d•$18 - $34•Onsite

About The Position

Element Heating & Cooling is seeking a residential HVAC service technician in Twin Falls, Idaho. The technician diagnoses, maintains, and repairs residential HVAC equipment, including furnaces, air conditioners, heat pumps, ductless systems, ductwork, and fireplaces. The position includes routine maintenance, warranty and emergency service, customer education, equipment documentation, and ensuring work meets company, manufacturer, safety, and quality standards. The technician works with dispatch to manage the schedule and communicates delays to customers, and works under the direct supervision of management or a lead technician to complete work according to plans and specifications. The position is full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m. Compensation is $18.00–$34.00 per hour, with a hiring bonus of up to $2,500. The company describes a supportive work environment and opportunities for advancement.

Requirements

At least 2 years of HVAC experience is required; the posting also lists 5+ years of experience as a residential HVAC service technician.
Valid EPA certification.
Valid driver's license and an insurable, clean driving history.
High school diploma or GED.
Strong mechanical aptitude and problem-solving skills.
Ability to lift up to 100 pounds.
Ability to work from ladders up to 28 feet and safely operate power and hand tools.
Ability to program thermostats and perform preventive maintenance with minimal supervision.
Ability to follow written and verbal instructions accurately.
Ability to work independently, efficiently, and accurately, including getting the job done correctly the first time.
Good organizational, oral communication, and written communication skills.
Basic computer skills and ability to use a mobile device throughout the workday.
Ability to work in a fast-paced environment and as part of a team to ensure customer satisfaction.
Ability to pass a background check and drug screening.

Responsibilities

Diagnose and repair residential HVAC systems, including gas and electric furnaces, heat pumps, air-conditioning units, ductless mini-splits, and ductwork.
Perform routine maintenance and ensure systems operate efficiently and safely.
Educate customers about system performance, proactive repairs, upgrades, and maintenance agreements.
Document installed equipment and service details, including make, model, serial number, test measurements, and photos.
Coordinate with dispatch to maintain the schedule and communicate delays to customers.
Calibrate systems to manufacturer specifications and replace defective parts as needed.
Follow company procedures and safety and quality standards.
Work under management or lead technician supervision to complete jobs according to plans, specifications, and company standards.
Perform other related duties as assigned.