Lead Sales (Key Holder), Part Time Flex, Rancho Cucamonga - Pottery Barn

Williams-Sonoma • Rancho Cucamonga, CA

8d

About The Position

The Lead Sales (Key Holder) inspires customers to express themselves in their homes and brings the Pottery Barn brand to life by helping customers discover products suited to how they entertain. The role drives sales by building connections with customers and fostering lasting relationships with the brand. It also supports store management through daily operational routines, provides supervision during manage-on-duty shifts, and models effective selling and customer service. The position is part-time flex and requires availability for at least two regularly scheduled weekend shifts on separate days and two weekday shifts. Associates seeking to be scheduled for 20 or more hours per week must have greater availability to meet business needs.

Requirements

• Effective communication, organization, and leadership skills.
• Ability to motivate and influence others through personal actions and examples.
• Must be able to remain mobile on the sales floor for extended periods.
• Must be able to lift and mobilize medium to large items weighing up to 75 pounds while using appropriate equipment and safety techniques.
• Part-time flex associates must be available for at least two regularly scheduled shifts on separate weekend days (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday).
• Associates seeking to be scheduled for 20 or more hours weekly must have greater availability to meet business needs.

Nice To Haves

• 1–3 years of retail sales experience; shift supervision experience preferred.
• 1–2 years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred; specialty retail experience is preferred but not required.

Responsibilities

• Create engaging customer experiences by sharing expertise on enhancing the home.
• Support the management team with opening and closing routines, register functions, and back-office procedures.
• Supervise store operations to help meet financial goals and ensure associates provide World-Class service to guests.
• Ensure visual, replenishment, cleanliness, safety, and back-of-house standards are met during manage-on-duty shifts.
• Perform the Selling Captain role, modeling sales generation and customer service and prioritizing the customer experience.
• Maintain an environment where associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.

Benefits

• Competitive compensation, with an anticipated pay range of $19.00–$22.00 per hour.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
• Cross-brand and cross-functional career opportunities.
• Online learning opportunities through brand-specific resources and WSI University.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed