Design Sales Specialist/Home Stylist, Part Time Flex, Victor - Pottery Barn
About The Position
The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes by providing design consultations in store and in customers’ homes. The role supports customers in selecting products and creating design plans, drives store sales, and completes sales at the cash wrap. The specialist also promotes continued customer engagement with the Pottery Barn brand and provides exemplary customer service throughout the shopping experience. This is a part-time flex role. Associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Weekend availability must cover two separate days among Friday, Saturday, and Sunday. Associates seeking schedules of 20 or more hours per week need additional availability to meet business needs. The role requires extended mobility on the sales floor and the ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Availability for at least two regularly scheduled shifts on separate weekend days among Friday, Saturday, and Sunday, plus two weekday shifts from Monday through Thursday.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Use design expertise to provide one-on-one consultations in the store and in customers’ homes to drive store sales.
- Conduct productive in-home consultations, accurately measuring and assessing customers’ living spaces.
- Create and present design plans based on customers’ needs, style, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
- Assist customers with gift wrap, gift registry, merchandise location, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
- Complete sales at the cash wrap and promote continued customer engagement with the brand.
Benefits
- Competitive compensation; anticipated pay range is $17.00–$21.00 per hour.
- Generous discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
- Individual development plans and career pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
