Lead Sales (Key Holder), Full Time, Leawood - Pottery Barn Kids and Teen

Williams-Sonoma • Leawood, KS

2d

About The Position

The Lead Sales (Key Holder) inspires customers to express themselves in their homes by helping them discover products suited to the way they entertain. The role brings the brand to life, builds customer connections, and drives sales. It also provides daily operational support and supervision, helping the store meet its financial goals and deliver high-quality customer service while maintaining store standards and a respectful workplace.

Requirements

• Effective communication, organization, and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• One to three years of retail sales experience; shift supervision experience is preferred.
• One to two years of experience in home-related design, visual merchandising, or stockroom responsibilities is preferred; specialty retail experience is preferred but not required.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
• Full-time associates are expected to have open availability to meet business needs.

Nice To Haves

• Shift supervision experience.
• One to two years of experience in home-related design, visual merchandising, or stockroom responsibilities.
• Specialty retail experience.

Responsibilities

• Create engaging customer experiences by sharing expertise on enhancing the home.
• Support the management team with opening and closing routines, register functions, and back-office procedures.
• Provide supervision to help the store meet financial goals and ensure associates provide World-Class service.
• Maintain visual, replenishment, cleanliness, safety, and back-of-house standards during manager-on-duty shifts.
• Perform the Selling Captain role, modeling sales generation and customer service and prioritizing the customer experience.
• Maintain an environment in which associates are treated fairly and with dignity and respect, consistent with the People First Philosophy.

Benefits

• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
• Cross-brand and cross-functional career opportunities.
• Online learning opportunities through brand-specific resources and WSI University.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed