Design Sales Specialist/Home Stylist, Part Time Flex, Leawood - Pottery Barn Kids and Teen

Williams-Sonoma•Leawood, KS

About The Position

The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes by providing design consultations in-store and in customers’ homes. The role develops design plans suited to clients’ needs and living spaces, supports sales goals, and delivers a seamless shopping experience, including completing sales at the cash wrap. It also promotes ongoing customer engagement and provides knowledgeable assistance across the design studio assortment and a range of customer services.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Proven ability to prioritize and handle multiple tasks simultaneously.
One to two years of customer service and retail sales experience.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Conduct one-on-one in-store and in-home design consultations to help clients design their living spaces and drive store sales.
Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans based on clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
Assist customers with gift wrapping, gift registries, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders, using service standards.
Demonstrate product knowledge, including features and benefits, across the design studio assortment.
Assist customers and complete sales at the cash wrap.
Promote continued customer engagement with the brand.

Benefits

Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.