Design Sales Specialist/Home Stylist, Part Time Flex, Farmers Market - Pottery Barn Kids and Teen

Williams-Sonoma•Los Angeles, CA

16h

About The Position

The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes and helps bring the shopping experience to a seamless close by assisting customers and completing sales at the cash wrap. The role promotes continued customer engagement and connection with the brand. The specialist uses design expertise to consult with clients in the store and in their homes, create design plans, support sales goals, and provide service across a variety of customer needs and sales channels.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Ability to prioritize and handle multiple tasks simultaneously.
One to two years of customer service and retail sales experience; specialty retail experience is preferred but not required.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize medium to large items weighing up to 75 pounds using appropriate equipment and safety techniques.
Availability to work at least two regularly scheduled weekend shifts on separate days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Associates seeking 20 or more scheduled hours weekly must have greater availability to meet business needs.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Conduct one-on-one in-store and in-home design consultations to help clients design their living spaces and drive store sales.
Perform in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans tailored to clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate product knowledge, including features and benefits of the entire design studio assortment.
Assist customers and complete sales at the cash wrap.
Promote ongoing customer engagement with the brand.

Benefits

Competitive compensation; anticipated pay range is $19.65–$24.00 per hour.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.