About The Position

The Cashier provides personalized service at the cash wrap, creating a positive impression while accurately processing point-of-sale transactions, sales, returns, and exchanges. The role includes helping customers understand products, promotions, care and maintenance, delivery timeframes, and related services; suggesting complementary merchandise; and resolving customer issues using available resources. The cashier also maintains the visual standards and supplies of the cash wrap and contributes to a lively, respectful, customer-focused store environment. This part-time flex position requires availability for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). The two weekend days must be separate. Associates seeking 20 or more scheduled hours per week must have greater availability to meet business needs. The anticipated pay is $19.65 per hour. The role is not eligible for relocation assistance, and the employer will not sponsor employment-based immigration for this position.

Requirements

  • 1–2 years of experience in a customer service role.
  • Proven ability to prioritize and handle multiple tasks simultaneously.
  • Ability to work independently and succeed in a team environment.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to operate a POS system.
  • Ability to lift and mobilize items up to 75 lbs. using appropriate equipment and safety techniques.
  • Availability for at least two regularly scheduled shifts on separate weekend days and two shifts during the week.
  • A high school diploma or equivalent is preferred.

Nice To Haves

  • A high school diploma or equivalent.
  • Ability to exceed goals and close sales.
  • Entrepreneurial approach and ability to think outside the box.
  • Ability to build lasting customer relationships, capture contacts, reconnect with customers, and promote company brands, credit cards, events, services, and product launches.
  • Ability to ask questions that identify customers’ personal style and needs.

Responsibilities

  • Keep the store environment lively and upbeat for customers and teammates.
  • Engage multiple clients at the cash wrap and provide personalized service.
  • Accurately and efficiently process register/POS transactions, sales, returns, and exchanges.
  • Ensure merchandise is rung up and priced accurately, using price overrides when appropriate.
  • Communicate product information, care, maintenance, timeframes, and delivery details to customers.
  • Affirm purchases and suggest additional merchandise that complements customers’ selections.
  • Inform clients of promotions that may affect sales.
  • Share information and testimonials about products, in-store events, and workshops.
  • Maintain the visual standards and supplies of the cash wrap area.
  • Use available resources to fulfill customer needs and resolve issues.
  • Perform other duties assigned by management and comply with company policies and procedures.
  • Help foster an environment in which associates are treated fairly and with dignity and respect.
  • Be available for at least two regularly scheduled weekend shifts on separate days and two weekday shifts; greater availability is needed to be scheduled 20 or more hours weekly.

Benefits

  • Competitive compensation package; anticipated pay is $19.65 per hour.
  • Discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
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