Design Sales Specialist/Home Stylist, Full Time, Seattle - Pottery Barn Kids and Teen

Williams-Sonoma•Seattle, WA

About The Position

The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes through design consultations and product expertise. The role provides one-on-one consultations in the store and in customers’ homes, develops design plans suited to customers’ needs and spaces, and supports sales through the completion of purchases at the cash wrap. The specialist also promotes ongoing customer engagement with the brand and provides assistance with a range of customer services and orders. This is a full-time position in Seattle with Pottery Barn Kids and Teen. Full-time associates are expected to have open availability to meet business needs. The anticipated pay range is $21.30–$24.00 per hour, with pay determined by factors including education, work experience, certifications, and geographic location. Relocation assistance is not available, and the company will not sponsor employment-based immigration for this position.

Requirements

Strong communication, clienteling, and customer follow-up skills.
Ability to complete and coordinate complex large orders across a variety of sales channels.
Proven ability to prioritize and handle multiple tasks simultaneously.
1–2 years of customer service and retail sales experience; specialty retail experience preferred.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize items up to 75 lbs. while using appropriate equipment and safety techniques.
Open availability to meet the needs of the business.

Nice To Haves

Experience working with the elements of design.
Specialty retail experience.

Responsibilities

Conduct in-store and in-home one-on-one design consultations to help clients design their living spaces and drive store sales.
Conduct productive in-home consultations, accurately measuring and assessing clients’ living spaces.
Create and present design plans based on clients’ needs, style, preferences, and living spaces.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with services including gift wrap, gift registry, merchandise locating, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Demonstrate product knowledge, including features and benefits of the entire design studio assortment.
Assist customers and complete sales at the cash wrap.
Promote continued customer engagement with the brand.

Benefits

Competitive compensation package.
Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health benefits, dental and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross-brand and cross-functional career opportunities.
Online learning opportunities through brand-specific resources and WSI University.
Leadership development opportunities.