Part-Time Lead Sales Associate
About The Position
The Salvation Army Thrift Store is seeking a Lead Sales Associate to support the store management team. The role helps maintain efficient store operations, provide excellent customer service, and support the organization’s community mission through daily retail operations. The position is part-time, scheduled for 25 hours per week, including evenings, weekends, and holidays as scheduled, and is located in West Bloomfield, Michigan. Pay is $16.73–$21 per hour. The Lead Sales Associate supports product sales and acquisition, store opening and closing, banking and daily deposits, inventory turnover, and sales goals. The role also contributes to the customer shopping experience, store maintenance and presentation, and staff direction when management is absent. Training is provided, including paid register and store-procedure training, with ongoing coaching and support from store leadership. The work takes place in a store environment with quiet to moderate noise. Conditions may be dusty, and temperatures may fluctuate with the weather. The position may require travel to various locations for work or training.
Requirements
- High school graduate or equivalent.
- Retail experience.
- Ability to speak, write, and understand English for effective communication.
- Basic computer skills, including use of a point-of-sale system and payroll program.
- Proficient cash handling and accurate change-giving abilities.
- Strong customer service orientation.
- Valid driver’s license and personal transportation for bank runs.
- Must pass a Motor Vehicle Record Search.
- Regularly stand, use hands, handle, feel, hear, and talk; frequently walk and reach with hands and arms; occasionally climb, balance, stoop, kneel, or crouch.
- Regularly lift and/or move up to 25 pounds.
- Specific vision abilities required include close vision, distance vision, and ability to adjust focus.
Responsibilities
- Support management with product sales and acquisition.
- Implement store opening and closing procedures.
- Handle banking and daily deposits.
- Execute strategies to meet product acquisition, production, and sales goals.
- Manage product rotation and inventory turnover.
- Provide positive customer service and help create an enjoyable shopping experience.
- Handle customer complaints as needed.
- Support store maintenance and appearance.
- Maintain displays and floor layout plans.
- Identify ways to improve store appeal.
- Provide direction to staff in the absence of management.
- Communicate with store management regarding operations.
- Support implementation of policies and procedures.
- Document and report concerns about behavior or attitude.
- Assist others with basic register problem solving.
Benefits
- Employee discount.
- Employee Assistance Program.
- Paid training on register and store procedures.
- Ongoing coaching and support from store leadership.
- Professional development and growth opportunities.
- Comprehensive benefits package.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
