Lead Sales Associate- Part Time

PVH•Retail TH Gonzales, LA

About The Position

The Lead Associate sells and promotes Tommy Hilfiger merchandise by delivering the company’s customer service standards. The role includes cash responsibilities and operational duties assigned by Store Management. The Lead Associate helps create a positive customer experience, supports sales and store goals, maintains merchandise and visual standards, and assists in developing Sales Associates. The position requires flexibility to work rotating hours, including night shifts, weekends, and holidays, as assigned by management.

Requirements

Ability to lift at least 40 pounds and stand for long periods.
Effective written and verbal communication skills.
Flexibility to work rotating hours and adapt to schedule changes, including night shifts, weekends, and holidays.
Ability to perform cash register transactions and register reconciliation duties.

Responsibilities

Provide customer service to company standards and generate sales in accordance with TH Customer Service standards.
Build repeat customers through effective customer data capture and service.
Maintain knowledge of products, promotions, and special events to support selling.
Acknowledge and prioritize customers in assigned zones while maintaining zone coverage.
Maintain appropriate merchandise levels on the sales floor and replenish products accurately and consistently.
Maintain the store’s visual presentation, organization, fixtures, hardware, and cleanliness; execute markdowns and re-merchandise as needed.
Follow operational policies and procedures, manage time, and prioritize tasks.
Support loss prevention by monitoring the sales floor and stockroom, following procedures, and reporting unusual activity to management.
Perform opening and closing checklist duties as directed by Store Management.
Process register transactions, including refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, and cash pulls.
Reconcile register media when requested, including register tills, safe cash fund secondary verification, and register audits between cashiers.
Attend Take 5 and staff meetings as required.
Assist in developing Sales Associates and communicate concerns to management.
Represent the TH image through professional appearance and conduct; support company and management decisions and shared goals.
Adapt schedules to position needs, including night shifts, weekends, and holidays.

Benefits

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) contribution
Company-paid holidays
Paid time off
Seasonal hours
Flexible work schedules
Wellbeing tools and programs
Care.com services for childcare, elder care, adoption preparation, and pet care, plus backup-care reimbursement
Tuition reimbursement and continued education support
Associate discount at company outlets and e-commerce sites