Part-Time Lead Sales Associate

The Salvation Army Central Territory • Southfield, MI

1d • Onsite

About The Position

The Salvation Army Thrift Store is seeking a part-time Lead Sales Associate to support the store management team. The role helps maintain efficient store operations, provide excellent customer service, and support the organization's community mission through daily retail operations. The associate may provide direction to staff when management is absent and support sales, product acquisition, inventory, store presentation, and customer needs.

The position is based in Southfield, Michigan, pays $16.73–$21 per hour, and is scheduled for 25 hours per week, including evenings, weekends, and holidays as scheduled. Training is provided on register and store procedures, with ongoing coaching and support from store leadership. The work takes place in a store environment with quiet to moderate noise, possible dust, and weather-related temperature fluctuations. Travel to other locations for work or training may be required.

Requirements

• High school graduate or equivalent.
• Retail experience.
• Ability to speak, write, and understand English for effective communication.
• Basic computer skills, including use of a Point of Sales System and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Strong customer service orientation.
• Valid driver's license and personal transportation for bank runs.
• Must be able to pass a Motor Vehicle Record Search.
• Regularly lift and/or move up to 25 pounds.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory turnover.
• Create an enjoyable shopping experience through positive customer service.
• Handle customer complaints as needed.
• Support store maintenance, appearance, displays, and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in the absence of management.
• Communicate with store management about operations.
• Support implementation of policies and procedures.
• Document and report concerns about behavior or attitude.
• Assist others with basic register problem solving.

Benefits

• Employee discount.
• Employee Assistance Program.
• Paid training on register and store procedures.
• Ongoing coaching and support from store leadership.
• Professional development and growth opportunities.
• Supportive, mission-driven, and team-oriented work environment.
• Comprehensive benefits package.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED