Part-Time Lead Sales Associate
About The Position
The Salvation Army Thrift Store is seeking a Lead Sales Associate to support the store management team. The role helps turn donations into funding for community programs and supports efficient store operations, excellent customer service, and the organization’s mission through daily retail work. The position is part-time, scheduled for 25 hours per week, including evenings, weekends, and holidays as scheduled. The location is Shelby Township, Michigan, and the listed pay is $16.73–$21 per hour. The Lead Sales Associate supports sales and product acquisition, opening and closing procedures, banking and daily deposits, inventory rotation, and sales goals. The associate also helps maintain a positive shopping experience and store appearance, provides direction to staff when management is absent, communicates operational matters to store management, and supports store policies and procedures. Paid training is provided on register and store procedures, with ongoing coaching and support from store leadership. The role offers opportunities to build retail and customer service skills and for professional development and growth. The Salvation Army is an equal opportunity employer and encourages applications from returning workers, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree.
Requirements
- High school graduate or equivalent.
- Retail experience required.
- Ability to speak, write, and understand English for effective communication.
- Basic computer skills, including use of a Point of Sales System and payroll program.
- Proficient cash handling and accurate change-giving abilities.
- Strong customer service orientation.
- Valid driver's license and personal transportation for bank runs.
- Must be able to pass a Motor Vehicle Record Search.
Responsibilities
- Support management with product sales and acquisition.
- Implement store opening and closing procedures.
- Handle banking and daily deposits.
- Execute strategies to meet product acquisition, production, and sales goals.
- Manage product rotation and inventory turnover.
- Create an enjoyable shopping experience through positive customer service.
- Handle customer complaints as needed.
- Support store maintenance and appearance.
- Maintain displays and floor layout plans.
- Identify ways to improve store appeal.
- Provide direction to staff in the absence of management.
- Communicate effectively with store management regarding operations.
- Support implementation of policies and procedures.
- Document and report concerns about behavior or attitude.
- Assist others with basic register problem solving.
- Travel to various locations for work or training if required.
Benefits
- Professional development and growth opportunities.
- Comprehensive benefits package.
- Paid training on register and store procedures.
- Ongoing coaching and support from store leadership.
- Employee discount.
- Employee Assistance Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
