Part-Time Lead Sales Associate

The Salvation Army USA Central Territory • Royal Oak, MI

2d • $17 - $21 • Onsite

About The Position

The Salvation Army Thrift Store is seeking a part-time Lead Sales Associate to support the store management team. The role helps maintain efficient store operations, provide excellent customer service, and support the organization’s mission through daily retail activities. The position is based in Royal Oak, Michigan, pays $16.73–$21 per hour, and is scheduled for 24 hours per week, including evenings, weekends, and holidays as scheduled.

The Lead Sales Associate supports product sales and acquisition, store opening and closing, banking and daily deposits, sales and production goals, product rotation, and inventory turnover. The role also contributes to customer experience and store upkeep, and provides direction to staff when management is absent. Paid register and store-procedure training, ongoing coaching, and professional development are provided. The work takes place in a store environment with quiet to moderate noise; it may be dusty and subject to weather-related temperature fluctuations, and may involve extended standing and travel to other locations for work or training.

Requirements

• High school graduate or equivalent.
• Retail experience required.
• Ability to speak, write, and understand English for effective communication.
• Basic computer skills, including use of a point-of-sale system and payroll program.
• Proficient cash handling and accurate change-giving abilities.
• Strong customer service orientation.
• Valid driver's license and personal transportation for bank runs.
• Must pass a Motor Vehicle Record Search.
• Regularly lift and/or move up to 25 pounds.
• May be required to travel to various locations for work or training.

Responsibilities

• Support management with product sales and acquisition.
• Implement store opening and closing procedures.
• Handle banking and daily deposits.
• Execute strategies to meet product acquisition, production, and sales goals.
• Manage product rotation and inventory turnover.
• Create an enjoyable shopping experience through positive customer service.
• Handle customer complaints as needed.
• Support store maintenance and appearance.
• Maintain displays and floor layout plans.
• Identify ways to improve store appeal.
• Provide direction to staff in the absence of management.
• Communicate effectively with store management regarding operations.
• Support implementation of policies and procedures.
• Document and report concerns about behavior or attitude.
• Assist others with basic register problem solving.

Benefits

• Comprehensive benefits package.
• Employee discount.
• Employee Assistance Program.
• Paid training on register and store procedures.
• Ongoing coaching and support from store leadership.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED