Lead Sales Associate - Part-Time

PVH • Sunrise, FL

3d

About The Position

The Lead Sales Associate sells and promotes TOMMY HILFIGER merchandise by delivering the company’s customer service standards. The role includes cash-handling responsibilities and operational duties assigned by store management. The associate supports sales, customer retention, loss prevention, store presentation, merchandising, and the development of Sales Associates. The position requires flexibility to work rotating hours, including night shifts, weekends, and holidays, as assigned by management. The associate must be able to lift at least 40 pounds and stand for extended periods.

Requirements

• Must be able to lift a minimum of 40 pounds.
• Must be able to stand for long periods of time.
• Must be flexible to work rotating hours as assigned by management, including night shifts, weekends, and holidays.
• Effective written and verbal communication skills.
• Ability to manage time and prioritize tasks.
• Professional appearance and conduct.

Responsibilities

• Deliver TH Customer Service consistently and generate sales in accordance with company standards.
• Build repeat customer relationships through effective customer service and data capture.
• Maintain knowledge of products, promotions, and special events to support selling.
• Provide zone coverage, acknowledge customers, and prioritize their needs over assigned tasks.
• Keep merchandise replenished and maintain store organization, cleanliness, fixtures, and visual presentation standards.
• Minimize shortages by following loss-prevention procedures and reporting unusual activity to management.
• Follow operational policies and procedures, manage time, and prioritize tasks.
• Execute opening and closing checklist duties as directed by store management.
• Operate register transactions, including refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, and cash pulls.
• Reconcile register media when requested, including counting register tills, verifying safe cash funds, and auditing registers between cashiers.
• Execute markdowns and re-merchandise products as needed.
• Attend Take 5 meetings and participate in staff meetings as required.
• Communicate concerns to management and support company and management decisions.
• Assist in developing Sales Associates and maintain respectful relationships with peers, staff, and supervisors.
• Represent the TH image through professional appearance and conduct, and help create energy around shared goals and values.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) contribution
• Company-paid holidays
• Paid time off
• Seasonal hours and flexible work schedules
• Wellbeing tools and programs
• Care.com services for childcare, elder care, adoption preparation, and pet care, plus reimbursement for backup care
• Tuition reimbursement and continued education support
• Associate discount at company outlets and e-commerce sites

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed