Lead Sales Associate - Part-Time

PVH Corp. • Orange, CA

4d

About The Position

The Lead Associate sells and promotes Tommy Hilfiger merchandise by delivering the company’s customer service standards. The role includes cash-handling responsibilities and operational duties assigned by Store Management. The Lead Associate supports sales and customer loyalty, maintains merchandise and visual standards, follows loss-prevention and operational procedures, and assists in developing Sales Associates. The position requires flexibility to work rotating hours, including night shifts, weekends, and holidays, as assigned by management.

Requirements

• Able to lift a minimum of 40 pounds.
• Able to stand for long periods.
• Flexible to work rotating hours as assigned by management, including night shifts, weekends, and holidays.
• Demonstrate effective written and verbal communication skills.
• Demonstrate a professional image and conduct.

Responsibilities

• Provide customer service in accordance with TH standards and generate sales.
• Build a repeat customer base through effective customer service and data capture.
• Maintain knowledge of products, promotions, and special events to support selling.
• Acknowledge and assist customers within assigned zones, prioritizing customer needs over assigned tasks.
• Keep merchandise replenished and maintain appropriate sales-floor levels.
• Maintain store visual presentation, organization, fixtures, hardware, and cleanliness; execute markdowns and re-merchandise as needed.
• Follow loss-prevention procedures, monitor the sales floor and stockroom, and report unusual activity to management.
• Follow operational policies and procedures and complete opening and closing checklist duties as directed.
• Operate register transactions, including refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, and cash pulls.
• Reconcile payment media when requested, including counting register tills, verifying the safe cash fund, and auditing registers between cashiers.
• Demonstrate awareness of store sales plans, results, and individual contribution to business results.
• Manage time, prioritize tasks, and communicate effectively in writing and verbally.
• Attend Take 5 and staff meetings as required.
• Represent the TH image through professional appearance and conduct, communicate concerns to management, and maintain respectful relationships with peers, staff, and supervisors.
• Assist in developing Sales Associates and support company and management decisions.
• Adapt schedules and duties to the needs of the position, including night shifts, weekends, and holidays.
• Create energy and excitement around shared goals and values and act with integrity.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• Above-market 401(k) contribution
• Company-paid holidays
• Paid time off
• Seasonal hours and flexible work schedules
• Wellbeing tools and programs
• Care.com services for childcare, elder care, adoption preparation, and pet care, plus reimbursement for backup care
• Continued-education support, including tuition reimbursement
• Associate discount at company outlets and e-commerce sites
• Career growth opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed