Lead Sales Associate - Part-Time

PVH • Orange, CA

2d

About The Position

The Lead Associate sells and promotes TOMMY HILFIGER merchandise by executing the company’s customer service standards. The role includes cash-handling responsibilities and a variety of operational duties assigned by Store Management. The Lead Associate supports sales, maintains the sales floor and stockroom, follows loss-prevention and operational procedures, and helps develop Sales Associates. The position requires flexibility to work rotating hours, including night shifts, weekends, and holidays, and the ability to lift at least 40 pounds and stand for extended periods.

Requirements

• Ability to lift a minimum of 40 pounds.
• Ability to stand for long periods of time.
• Flexibility to work rotating hours as assigned by management, including night shifts, weekends, and holidays.
• Effective written and verbal communication skills.

Responsibilities

• Deliver customer service to company standards and generate sales potential.
• Build repeat customer relationships through data capture and excellent service.
• Maintain strong knowledge of products, promotions, and special events to support effective selling.
• Acknowledge customers within assigned zones, prioritize customer needs, and maintain effective zone coverage.
• Keep merchandise replenished and filled to appropriate levels on the sales floor.
• Maintain the store’s visual presentation, organization, fixtures, hardware, and cleanliness; execute markdowns and re-merchandising as needed.
• Follow operational policies and procedures, including loss-prevention practices, and report unusual activity to management.
• Perform opening and closing checklist duties as directed by Store Management.
• Process register transactions, including refunds, exchanges, associate sales, post voids, store credits, sale sends, gift cards, and cash pulls.
• Reconcile cash and other media when requested, including counting register tills, verifying the safe cash fund, and auditing registers between cashiers.
• Demonstrate awareness of store sales plans, results, and individual contributions to business results.
• Manage time, prioritize tasks, and communicate effectively in writing and verbally.
• Attend Take 5 and staff meetings as required.
• Represent the brand through professional appearance and conduct; communicate concerns to management and support company and management decisions.
• Assist in developing Sales Associates and contribute positively to shared goals and values.
• Adapt to changing schedules and position needs, including night shifts, weekends, and holidays.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) contribution
• Company-paid holidays
• Paid time off
• Seasonal hours and flexible work schedules
• Wellbeing tools and programs
• Care.com services for childcare, elder care, adoption preparation, and pet care, plus reimbursement for backup care
• Continued education assistance, including tuition reimbursement
• Associate discount at company outlets and e-commerce sites
• Career growth opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed