Part-Time Lead Sales Associate
About The Position
The Lead Sales Associate supports the store management team in daily retail operations at The Salvation Army Thrift Store. The role helps maintain efficient store operations, deliver excellent customer service, and support the organization’s community programs by turning donations into funding. The position is part-time, scheduled for 25 hours per week, including evenings, weekends, and holidays as scheduled. The role supports sales and product acquisition, store opening and closing, banking and deposits, inventory rotation, and sales goals. It also contributes to a welcoming shopping experience, store maintenance and presentation, and staff guidance when management is absent. Training is provided on register and store procedures, with ongoing coaching and support from store leadership.
Requirements
- High school graduate or equivalent.
- Retail experience required.
- Ability to speak, write, and understand English for effective communication.
- Basic computer skills, including use of a Point of Sales System and payroll program.
- Proficient cash handling and accurate change-giving abilities.
- Strong customer service orientation.
- Valid driver's license and personal transportation for bank runs.
- Must pass a Motor Vehicle Record Search.
- Regularly stand, use hands, handle, feel, hear, and talk; frequently walk and reach with hands and arms; occasionally climb, balance, stoop, kneel, or crouch.
- Regularly lift and/or move up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
Nice To Haves
- Candidates returning to work, U.S. veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.
Responsibilities
- Support management with product sales and acquisition.
- Implement store opening and closing procedures.
- Handle banking and daily deposits.
- Execute strategies to meet product acquisition, production, and sales goals.
- Manage product rotation and inventory turnover.
- Provide positive customer service and an enjoyable shopping experience.
- Handle customer complaints as needed.
- Support store maintenance and appearance.
- Maintain displays and floor layout plans.
- Identify ways to improve store appeal.
- Provide direction to staff in the absence of management.
- Communicate with store management regarding operations.
- Support implementation of policies and procedures.
- Document and report concerns about behavior or attitude.
- Assist others with basic register problem solving.
- Travel to various locations for work or training if required.
Benefits
- Professional development and growth opportunities.
- Comprehensive benefits package.
- Paid training on register and store procedures.
- Ongoing coaching and support from store leadership.
- Employee discount.
- Employee Assistance Program.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
