Part-Time Lead Sales Associate
About The Position
The Salvation Army Thrift Store is seeking a Lead Sales Associate to support the store management team in maintaining efficient operations, providing excellent customer service, and supporting the organization’s community mission through daily retail work. The role supports product sales and acquisition, store procedures, banking, inventory and product rotation, customer experience, store appearance, and staff direction when management is absent. The position is part-time, scheduled for 25 hours per week, including evenings, weekends, and holidays as scheduled. The work takes place in a store environment with quiet to moderate noise, possible dust and weather-related temperature fluctuations, and periods of extended standing. Travel to various locations for work or training may be required. Paid register and store-procedure training, ongoing coaching, and professional development opportunities are provided. The posting also mentions an employee discount, an Employee Assistance Program, and a comprehensive benefits package.
Requirements
- High school graduate or equivalent.
- Retail experience required.
- Ability to speak, write, and understand English for effective communication.
- Basic computer skills, including use of a point-of-sale system and payroll program.
- Proficient cash handling and accurate change-giving abilities.
- Strong customer service orientation.
- Valid driver’s license and personal transportation for bank runs.
- Must pass a Motor Vehicle Record Search.
- Regularly stand and use hands to handle and feel objects; hearing and talking are also regularly required.
- Frequently walk and reach with hands and arms; occasionally climb, balance, stoop, kneel, or crouch.
- Regularly lift and/or move up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.
- May stand for extended periods.
Nice To Haves
- Candidates returning to work, U.S. veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.
Responsibilities
- Support management with product sales and acquisition.
- Implement store opening and closing procedures.
- Handle banking and daily deposits.
- Execute strategies to meet product acquisition, production, and sales goals.
- Manage product rotation and inventory turnover.
- Provide positive customer service and create an enjoyable shopping experience.
- Handle customer complaints as needed.
- Support store maintenance and appearance.
- Maintain displays and floor layout plans and identify ways to improve store appeal.
- Provide direction to staff in the absence of management.
- Communicate with store management regarding operations.
- Support implementation of policies and procedures.
- Document and report concerns regarding behavior or attitude.
- Assist others with basic register problem solving.
- Travel to various locations for work or training when required.
Benefits
- Comprehensive benefits package
- Paid training on register and store procedures
- Ongoing coaching and support from store leadership
- Professional development and growth opportunities
- Employee discount
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
