Part-Time Lead Sales Associate
About The Position
The Salvation Army Thrift Store is seeking a Lead Sales Associate to support the store management team. The role helps maintain efficient store operations, provide excellent customer service, and support the organization’s community mission through daily retail work. The position is part-time, scheduled for 25 hours per week, including evenings, weekends, and holidays as scheduled. The work is performed in a store environment that may be dusty, have temperature fluctuations, and require standing for extended periods. Travel to various locations for work or training may be required. The Lead Sales Associate supports product sales and acquisition, store opening and closing, banking and daily deposits, product rotation, inventory turnover, and sales goals. The role also supports store appearance and customer experience, and provides direction to staff when management is absent. Paid training on register and store procedures is provided, along with ongoing coaching and support from store leadership.
Requirements
- High school graduate or equivalent.
- Retail experience required.
- Ability to speak, write, and understand English for effective communication.
- Basic computer skills, including use of a Point of Sales System and payroll program.
- Proficient cash handling and accurate change-giving abilities.
- Strong customer service orientation.
- Valid driver's license and personal transportation for bank runs.
- Must be able to pass a Motor Vehicle Record Search.
- Regularly stand, use hands, handle, feel, hear, and talk; frequently walk and reach with hands and arms; and occasionally climb, balance, stoop, kneel, or crouch.
- Must regularly lift and/or move up to 25 pounds.
- Must have close vision, distance vision, and the ability to adjust focus.
Responsibilities
- Support management with product sales and acquisition.
- Implement store opening and closing procedures.
- Handle banking and daily deposits.
- Execute strategies to meet product acquisition, production, and sales goals.
- Manage product rotation and inventory turnover.
- Create an enjoyable shopping experience through positive customer service.
- Handle customer complaints as needed.
- Support store maintenance and appearance.
- Maintain displays and floor layout plans.
- Identify ways to improve store appeal.
- Provide direction to staff in the absence of management.
- Communicate effectively with store management regarding operations.
- Support implementation of policies and procedures.
- Document and report concerns about behavior or attitude.
- Assist others with basic register problem solving.
- Travel to various locations for work or training when required.
Benefits
- Professional development and growth opportunities.
- Comprehensive benefits package.
- Paid training on register and store procedures.
- Ongoing coaching and support from store leadership.
- Employee discount.
- Employee Assistance Program.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
