Lead AM - QAS SLC

Inland Group of Companies•Salt Lake City, UT

19d•Onsite

About The Position

The Lead Ramp Agent is a subject matter expert who coaches, motivates, and guides peers in operational work. The role monitors and reports exceptional performance and deviations from operational standards. Working as part of a team, the Lead Ramp Agent provides safe and efficient aircraft services and a high level of customer service to help keep passengers and aircraft moving safely and on time. The position is part-time and located at SLC, 150 N Wright Brothers Drive, Suite 520, SLC, UT 84116. The Inland Group of Companies (IDS and Quantem Aviation Services) provides aviation support services at more than 50 airports across Canada and the United States, including aircraft de-icing, fueling, environmental management, and ground handling. Safety is the company’s highest priority, and employees have the authority and responsibility to stop work when unsafe conditions exist.

Requirements

High school diploma or equivalent.
Maintain and treat all information as confidential.
Use tact when dealing with employees at all levels and client representatives.
Read, write, understand, and carry out instructions in English.
Verbally direct others in English.
Valid driver’s license.
Must have or be able to obtain a SIDA airport badge.
Able to use hands to handle or feel objects, tools, or controls; reach with hands and arms; and speak and hear efficiently.
Able to lift, push, and pull up to 75 pounds at times.
Able to climb ladders up to 15 feet high.
Able to work for prolonged periods sitting, standing, walking, bending, stooping, pushing, and pulling.

Responsibilities

Ensure QAS and customer safety standards are met and maintained.
Safely load and unload freight, including building up and breaking down cargo pallets and freight containers according to guidelines.
Protect freight from weather, damage, and vandalism.
Maintain equipment certifications and operate equipment safely.
Successfully complete all training classes.
Coach, motivate, and guide peers in operational work.
Monitor and report extraordinary performance and deviations from operational standards.
Provide safe and efficient aircraft services and a high level of customer service.

Benefits

Competitive wages
Health, dental, life, accidental death and dismemberment, and long-term disability insurance; benefits may vary by position and location
401(k) retirement plan with company match or pension plan with employer match
Employee Assistance Program
Employee discounts
Advancement opportunities
On-the-job training
Employee Recognition Program
MyFlexPay
Flexible schedule
Unlimited $300 referral bonuses