QAS Sr Quality Lead
About The Position
The Senior Quality Lead coordinates planning, execution, and recap functions involved in testing and embedding quality safeguards into the development and deployment of software applications across one or more strategic programs. The role leads QA professionals and fosters collaboration with the broader project team to deliver a high-quality product. The position leads QA for large transformational projects, oversees quality across assigned programs and project phases, coordinates resources and timelines, manages testing needs and checkpoints, tracks coverage and traceability, and reports on test results and application health. It partners with technical and business stakeholders, contributes quality-focused recommendations, and manages, mentors, and delegates work to QA staff. The role is based at 4910 Tiedeman Road, Brooklyn, Ohio, in a hybrid work category requiring at least two days in the office. Key’s workspace approach prioritizes in-office presence while providing flexible options where work can be performed effectively in a mobile environment.
Requirements
- At least 5 years of experience in software quality assurance, testing, or related roles.
- Experience leading QA efforts for large-scale or transformational initiatives.
- Ability to lead QA across strategic programs and align efforts with business and technical goals.
- Skill in estimating QA effort, scheduling resources, and managing testing milestones across multiple projects.
- Proficiency in triaging test results and coordinating remediation with development teams.
- Strong communication and collaboration skills with senior leaders, cross-functional teams, and stakeholders.
- Experience calculating and managing test coverage and requirement traceability metrics.
- Ability to manage PLC checkpoints, Shared Services coordination, and quality governance.
- Ability to manage human capital, delegate tasks, and mentor QA staff across multiple efforts.
- Problem-solving skills to assess risks, identify quality gaps, and influence product decisions.
- Ability to understand and optimize complex systems and their interdependencies.
- Ensure QA practices align with enterprise security standards and compliance requirements.
- Understanding of development lifecycles and integration of QA into software delivery processes.
- Comply with Key’s Values and Code of Conduct.
Nice To Haves
- Bachelor’s degree in a related field such as computer science, information systems, or engineering, or equivalent experience.
- Familiarity with strategic planning, stakeholder engagement, and cross-functional leadership.
- Familiarity with enterprise test-management and defect-tracking tools such as JIRA, TestRail, Zephyr, and Azure DevOps.
- Skill in designing and implementing scalable automation frameworks using tools such as Selenium and UFT.
- Deep understanding of functional, regression, and performance testing methodologies.
- Recognized ability to contribute strategic insights and quality-focused recommendations that shape the final product.
Responsibilities
- Lead the QA team for large transformational projects and potentially oversee multiple quality leads.
- Be accountable for quality activities across assigned programs.
- Oversee quality throughout project phases, including requirements review, test script preparation, test execution, and recap.
- Identify gaps or confusion in interfaces, workflows, and requirements, and communicate risks such as technical debt and schedule slippage.
- Schedule QA resources and estimate QA timelines and forecasts.
- Manage testing needs with Shared Services and oversee PLC checkpoints.
- Calculate and manage traceability and test coverage metrics.
- Assist with test-result triage and report on application and project health.
- Intercede in remediation efforts when appropriate to maintain quality standards.
- Build collaborative partnerships with the Tech Lead, Project Manager, Business Analysts, and other project participants.
- Participate in grooming sessions, status meetings, and other project discussions.
- Contribute as a thought leader to the final product.
- Manage human capital for assigned efforts, including mentoring, performance oversight, and task delegation.
- Lead the testing communication plan and drive planning, execution, and reporting with team members.
- Liaise with key stakeholders to ensure alignment on quality goals and deliverables.
- Perform other duties as assigned and comply with KeyBank policies and procedures, including professional and ethical conduct.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
