Lead Patient Registration Spec - ED - 501116

University of Toledo • Toledo, OH

8d • $18 • Onsite

About The Position

The Lead ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center Emergency Department while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center. Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data. The Lead ED Patient Registration Specialist highly skilled and works at a fully cross functional level. The lead provides added support by means of schedules, cross training, deposits, staffing and overall issue maintenance.

Requirements

• High School Diploma or equivalent
• One full year experience in hospital or physician office performing as a primary duty of registration.
• Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence.
• Must be able to utilize computer keyboard proficiently.
• Ability to work with minimum supervision.
• Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others.
• Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public.
• Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
• Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Responsibilities

• Performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center Emergency Department.
• Provides excellent customer satisfaction.
• Strives to sustain courteous and caring impression for patients and visitors.
• Communicates effectively to maximize patient flow and provide excellence in customer relations.
• Ensures that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.
• Performs complete and accurate registration and admission functions for the purpose of maximizing reimbursement.
• Provides timely and accurate patient information to all other providers and users of patient data.
• Provides added support by means of schedules, cross training, deposits, staffing and overall issue maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED