Lead Maintenance Technician for Luxury Pompano Beach Condominium

Associa•Pompano Beach, FL

14h•Onsite

About The Position

The Lead Maintenance Technician supports the day-to-day maintenance and physical operations of a luxury high-rise condominium community. As a senior member of the maintenance team, this role provides hands-on technical support, daily coordination, and guidance to Maintenance Technicians while helping ensure the property meets high standards of safety, functionality, appearance, and service. The position performs preventive and corrective maintenance, troubleshoots building systems and equipment, responds to work orders and emergencies, assists with inspections, and coordinates maintenance activities with the Maintenance Supervisor, Property Management, vendors, contractors, and other departments. The role also supports team training, work-order documentation, resident service, safety and compliance, inventory, and maintenance of luxury property standards. The Lead Maintenance Technician is expected to demonstrate leadership, professionalism, reliability, technical competence, integrity, accountability, attention to detail, and exceptional customer service. The position may assist with special and capital improvement projects, property inspections, preventive maintenance planning, emergency response, and after-hours maintenance needs as assigned.

Requirements

Minimum of 3 years of experience in building maintenance, facilities maintenance, condominium maintenance, hotel engineering, commercial property maintenance, or a related field is preferred.
Demonstrated knowledge of general building systems and maintenance practices.
Working knowledge of HVAC, plumbing, electrical, carpentry, drywall, painting, lighting, and general building repairs.
Strong troubleshooting and problem-solving skills.
Ability to read and understand equipment manuals, maintenance instructions, and basic technical documentation.
Strong organizational and time-management skills.
Excellent communication and customer service skills.
Ability to prioritize multiple work orders and respond appropriately to emergencies.
Ability to work independently while supporting and coordinating with a maintenance team.
Ability to stand and walk for extended periods and to bend, stoop, kneel, climb, reach, push, and pull as required.
Ability to lift and carry tools, equipment, supplies, and materials; safely climb ladders and access mechanical and equipment areas.
Ability to work in mechanical rooms, garages, outdoor areas, and other property locations, including varying temperatures and weather conditions when required.
Ability to respond quickly to emergency maintenance situations.
Ability to demonstrate leadership, professionalism, reliability, technical competence, integrity, accountability, attention to detail, and exceptional customer service.

Nice To Haves

Previous experience in a luxury condominium, high-rise, hotel, resort, or upscale residential environment is strongly preferred.
Previous experience providing technical guidance or leadership to other maintenance personnel is preferred.
Basic computer skills and experience with electronic work-order systems are preferred.
HVAC/EPA certification is preferred.
Electrical, plumbing, or other relevant trade certification is preferred.
Pool maintenance experience or certification is preferred.
CPR/AED and First Aid certification is preferred.
Experience with building automation systems (BAS/BMS) is preferred.
Experience with generators, pumps, chillers, boilers, or other commercial building equipment is a plus.
Experience with access-control, CCTV, fire/life-safety, or other building technology is a plus.

Responsibilities

Assist with coordinating and prioritizing daily maintenance activities and provide technical guidance to Maintenance Technicians.
Perform routine, preventive, and corrective maintenance throughout the condominium.
Respond to work orders, resident requests, building concerns, and emergency maintenance situations.
Inspect common areas, mechanical rooms, amenities, parking areas, service areas, equipment, and other property locations for maintenance concerns.
Troubleshoot and repair building maintenance issues within the scope of training, experience, licensing, and applicable requirements.
Assist with operation, inspection, troubleshooting, and maintenance of HVAC, plumbing, electrical systems, lighting, pumps, motors, doors, locks, fixtures, generators, fire/life-safety systems, pool equipment, access-control systems, and other building components.
Identify equipment or system failures and notify the Maintenance Supervisor or Property Management; coordinate with approved vendors and contractors for specialized work.
Perform scheduled preventive maintenance, assist with maintenance checklists and schedules, and recommend repairs, replacements, upgrades, or improvements.
Maintain accurate records of inspections, repairs, preventive maintenance, parts used, equipment issues, and outstanding work; maintain related manuals, logs, warranties, and documentation.
Follow up on outstanding maintenance issues and work orders to ensure timely completion and communicate unresolved concerns to the Maintenance Supervisor.
Provide day-to-day guidance, training, and support to maintenance team members; demonstrate safe work practices and proper maintenance techniques.
Monitor work quality, provide feedback to the Maintenance Supervisor, and support teamwork, accountability, and service-oriented operations.
Provide professional, courteous, and responsive service to residents and guests; communicate about maintenance concerns and expected completion times when appropriate.
Respect resident privacy and personal property, minimize disruption, maintain a professional demeanor, and escalate resident concerns to Property Management when appropriate.
Maintain clean, safe, and orderly work areas and help preserve the appearance and condition of common areas, finishes, fixtures, and other property components.
Assist with property preparation for resident events, Board meetings, inspections, special projects, and community activities.
Follow company and property safety policies and applicable OSHA and federal, state, and local safety requirements; use PPE and safe work practices.
Handle, label, store, and dispose of maintenance materials and chemicals appropriately; use safety signage and barricades, report hazards and incidents, and assist with emergency response and preparedness activities.
Maintain tools, equipment, supplies, and materials in clean, organized, and secure condition; monitor inventory, communicate supply needs, and report damaged or malfunctioning equipment.
Assist with contractor coordination and access, monitor contractor activities as directed, promote compliance with property procedures, and document completed work and follow-up items.
Assist with special projects, capital improvement projects, property inspections, maintenance assessments, preventive maintenance planning, and after-hours maintenance needs as assigned.
Coordinate with Security, Housekeeping, Property Management, vendors, and other departments, and perform other duties as assigned by the Maintenance Supervisor or Property Management.