Lead, LM Operations

RXO, Inc. • Duncan, SC

5d

About The Position

As a Last Mile Operations Lead at RXO, you will coordinate with site leadership to support home delivery services and assist with day-to-day operations. The role leads warehouse material handlers, oversees order processing and carrier dispatch, uses operational metrics to improve performance, and works with the Operations Manager to address issues and improve efficiency. Ideal candidates are detail-oriented, experienced in cycle counting warehouse inventory, able to lead a warehouse team and strengthen existing processes, and have reliable transportation.

Requirements

• At least 2 years of experience in a supervisory role.
• At least 5 years of experience in logistics and/or transportation.
• Experience with Microsoft Office.
• Reliable transportation.
• Ability to lift up to 50 lbs.

Nice To Haves

• Bachelor’s degree or equivalent related work or military experience.
• Excellent verbal and written communication skills.
• Strong math skills and solid analytical ability.
• Outstanding interpersonal and leadership skills.
• Experience cycle counting warehouse inventory and strengthening existing processes.

Responsibilities

• Lead a team of 15–20 warehouse material handlers in receiving, picking, and processing daily orders.
• Use operational metrics to identify improvement areas and create actionable business improvement plans.
• Train material handlers to meet safety, quality, and productivity goals.
• Foster positive working relationships with the warehouse team, contract carriers, and driver helpers.
• Manage contract carrier dispatch and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers, and warehouse personnel to meet and exceed customer expectations.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with up to 5% company match.
• Pre-tax accounts to help streamline eligible expenses.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• Career and Leadership Development Programs.
• Paid time off, company holidays, and volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed