Lead, LM Operations

RXO, Inc. • Suwanee, GA

8d

About The Position

As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to support home delivery services and help manage day-to-day operations. You will lead warehouse material handlers, oversee order processing and carrier dispatch, and work with the Operations Manager to improve operational efficiency and customer service.

Requirements

• At least 4 years of experience in operations.
• Experience with Microsoft Office.
• Ability to lift up to 50 lbs.

Nice To Haves

• 2 years of experience in logistics or transportation, inventory control, and merchandise reconciliation.
• Excellent verbal and written communication skills.
• Strong interpersonal and leadership skills.

Responsibilities

• Lead a team of 15–20 warehouse material handlers to receive, pick, and process orders daily.
• Use operational metrics to identify areas for improvement and develop actionable plans.
• Train material handlers to meet safety, quality, and productivity goals.
• Build positive working relationships with the warehouse team, contract carriers, and driver helpers.
• Manage dispatch for contract carriers and resolve issues throughout the day.
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, dispatchers, and warehouse personnel to meet and exceed customer expectations.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) retirement plan with up to 5% company match.
• Pre-tax accounts to help streamline eligible expenses.
• Company-paid disability and life insurance.
• Employee Assistance Program (EAP).
• Career and Leadership Development Programs.
• Paid time off, company holidays, and volunteer days.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed