Lead Installation Technician - Electronic Security

Diversified•Boydton, VA
•Onsite

About The Position

The Lead ESS Installation Technician performs a wide range of installation duties on technology projects and leads and oversees other installation technicians at client worksites. This is a key field role responsible for much of the work completed in client buildings. The technician coordinates with project management, field superintendents, clients, contractors, and subcontractors; interprets drawing packages; and builds the basis of the finished systems. Work may include rack and enclosure buildouts, panel terminations, IP configuration of devices, device installation, testing, and troubleshooting. The role is responsible for the most complex system designs and may work independently on job sites, making onsite decisions on behalf of the project manager and delegating and monitoring work. The position is based in Boydton, Virginia. Relocation assistance is available. The job involves regular construction-site exposure and requires compliance with site safety regulations and use of appropriate PPE. Work may also take place in normal office conditions.

Requirements

  • High school diploma or GED equivalent.
  • At least 3 years of recent, hands-on experience installing access control and video surveillance cameras in a large-scale commercial environment; data center and new-construction experience preferred.
  • Experience supervising others’ work and providing helpful feedback.
  • Ability to understand access control and CCTV systems, install access-control, CCTV, and intercom equipment, and troubleshoot and resolve installation problems.
  • Experience with Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, or DMP systems.
  • Proficiency with Teams, Outlook, OneNote, Bluebeam, and Adobe Reader.
  • Knowledge of project drawings, programming matrices, SRDs, UILs, JHAs, THAs, RHAs, RFIs, and redlines.
  • Ability to review and understand matrix drawings, BOM lists, and SRDs.
  • Ability to maintain job schedules and follow DIV28 quality-control specifications.
  • Clean driving record and ability to operate a vehicle.
  • Clean criminal record and ability to hold a security clearance or registration for the local jurisdiction, such as DCJS or TS clearance.
  • Active passport, ability to obtain one, or ability to obtain and travel regularly.
  • Ability to work indoors and outdoors, stand and sit, use ladders, and lift up to 40 pounds.
  • Ability to work safely on construction sites, including spending at least 50% of time on feet and moving around the site; occasional ladder climbing, stair use, and material handling are required.
  • Ability to use keyboards, test equipment, installation controls, computers, and other office equipment.
  • Required vision abilities include close, distance, peripheral, and depth vision.

Nice To Haves

  • Ability to train and coach others to Diversified standards.
  • Lenel certification.
  • Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
  • Knowledge of network interfaces for connecting access controllers, IP cameras, intercoms, switches, and related devices.
  • Experience with PC administrator-level changes for connecting to IP cameras and with camera aiming and adjustment.
  • Experience in data centers and new construction.

Responsibilities

  • Lead and oversee other ESS Installation Technicians while also performing installation work.
  • Learn and understand the bill of materials (BOM) and required materials for each job.
  • Maintain the job schedule for device and head-end installation and termination, and promptly notify the site supervisor if the timeline cannot be met.
  • Take ownership of assigned job schedules, prioritize work, and manage multiple tasks.
  • Communicate daily with the site supervisor and promptly report drawing or matrix problems and missing or defective equipment.
  • Assist the site supervisor with inventory and maintain an online inventory record in OneNote, updated at least monthly.
  • Maintain OneNote records of work completed with technicians and trades, project issues, problems, site readiness, inventory, and redlines or RFIs when required.
  • Request assistance or guidance for labor or technical issues when needed.
  • Help installation technicians with questions or concerns about device and head-end installation.
  • Coordinate with clients, contractors, and subcontractors; delegate work, monitor work quality, and communicate with stakeholders on behalf of the project manager.
  • Make sound onsite decisions and work diplomatically with clients and other stakeholders.
  • Wear appropriate PPE, ensure hazards are addressed promptly, and comply with job-site safety requirements.
  • Maintain the assigned schedule and follow DIV28 quality-control specifications.

Benefits

  • Multiple medical plan options
  • Company HSA and HRA contributions
  • Dental coverage, including orthodontic benefits
  • Vision plans
  • Basic life and AD&D coverage
  • Short-term and long-term disability insurance
  • Employee Assistance Program
  • Three weeks of paid time off, company holidays, and floating holidays
  • 401(k) with company match
  • Paid maternity leave
  • Healthcare and dependent care flexible spending accounts
  • Voluntary critical illness, hospital indemnity, and accident insurance
  • Pet insurance
  • Homeowners and auto insurance
  • Supplemental life and AD&D coverage
  • Legal services
  • Commuter benefits
  • Relocation assistance
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