Lead Installation Technician - Electronic Security

Diversified•Mount Pleasant, WI

2d•Onsite

About The Position

The Lead ESS Installation Technician performs a wide range of electronic security installation duties on client technology projects and leads and oversees other installation technicians at the work site. This key field role coordinates with project management, field superintendents, clients, contractors, and subcontractors to understand project requirements and deliver the work. The technician interprets drawing packages and may build racks and enclosures, terminate panels, configure devices for IP connectivity, install devices, and test and troubleshoot systems. The role is responsible for the most complex system designs and may serve as the sole senior field supervisor on a site, delegating work, monitoring work quality, communicating with stakeholders, and making onsite decisions on behalf of the project manager. The position is based in Mt Pleasant, Wisconsin. Work may take place on construction sites and, when not on site, in normal office conditions. The technician is expected to manage job schedules and materials, maintain project records, communicate issues promptly, and follow applicable safety regulations and DIV28 quality-control specifications. Relocation assistance is available.

Requirements

High school diploma or GED equivalent.
At least 3 years of recent, hands-on experience installing access control and video surveillance cameras in a large-scale commercial environment; data center and new-construction experience is preferred.
Experience supervising others’ work and providing helpful feedback.
Ability to understand access control and CCTV systems, install access control, CCTV, and intercom equipment, and troubleshoot and resolve installation problems.
Experience with Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, and DMP systems.
Proficiency with Teams, Outlook, OneNote, BlueBeam, and Adobe Reader.
Knowledge of project drawings, programming matrices, SRDs, UILs, Job Hazard Analyses (JHAs), Task Hazard Analyses (THAs), Risk Hazard Analyses (RHAs), RFIs, and redlines.
Ability to review and understand matrix drawings, BOM lists, and SRDs.
Clean driving record and ability to operate a vehicle.
Clean criminal record and ability to hold a security clearance or registration for the local jurisdiction, such as DCJS or TS Clearance.
Active passport, ability to obtain one, or ability to obtain one and travel regularly.
Ability to work indoors and outdoors, stand and sit, use ladders, and lift up to 40 pounds.
Ability to work safely in construction-site conditions, spend at least 50% of work time on one’s feet, and move around construction sites.
Ability to use keyboards, test equipment, and controls required for SI installation projects.
Vision abilities including close, distance, peripheral, and depth vision.

Nice To Haves

Ability to train and coach others to Diversified standards.
Lenel certification.
Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
Knowledge of accessing network interfaces for devices such as access controllers, IP cameras, intercoms, and switches.
Experience with PC administrator-level changes to connect to IP cameras and with camera aiming and adjustment.

Responsibilities

Lead and oversee other ESS Installation Technicians while also performing installation work.
Learn and track the bill of materials and required materials for each job.
Maintain project schedules for device and head-end installation and termination, and promptly communicate schedule risks to the site supervisor.
Take ownership of assigned job schedules and prioritize and manage multiple tasks.
Communicate daily with the site supervisor and promptly report drawing or matrix problems and missing or defective equipment.
Assist the site supervisor with inventory and keep an online inventory record in OneNote, updated at least monthly.
Maintain OneNote records of work completed with technicians and trades, project issues, emerging problems, site readiness, inventory, and redlines or RFIs when required.
Request assistance or guidance for labor or technical issues when needed.
Assist installation technicians with questions or concerns about device and head-end installation.
Coordinate with clients, contractors, and subcontractors; delegate work, monitor others’ work, and communicate with key stakeholders on behalf of the project manager.
Make sound onsite decisions and exercise diplomacy when working with clients and other stakeholders.
Wear appropriate PPE, ensure hazards are addressed promptly, and comply with job-site safety regulations.
Maintain the assigned job schedule and follow DIV28 specifications for quality control.