Lead Installation Technician - Electronic Security

Diversified•Boydton, VA

1d•Onsite

About The Position

The Lead ESS Installation Technician performs installation work on electronic security technology projects and leads and oversees other installation technicians at client sites. The role is a key field position responsible for executing installation work, interpreting project drawings, coordinating with project management and field superintendents, and delivering complex system designs. Installation work may include rack and enclosure build-outs, panel terminations, assigning IP addresses to devices, device installation, testing, and troubleshooting. The position is based in Boydton, Virginia; relocation assistance is available. The technician works independently on client job sites, coordinates with clients, contractors, and subcontractors, delegates and monitors work, and communicates with stakeholders on behalf of the project manager. The role calls for sound judgment and diplomacy when making onsite decisions; a project manager and site supervisor are generally available for guidance. The work may take place at construction sites or in office settings. Construction-site work involves following applicable safety regulations and wearing required PPE. The role includes physical activity and use of installation and office equipment.

Requirements

High school diploma or GED equivalent.
At least 3 years of recent, hands-on experience installing access control and video surveillance cameras in a large-scale commercial environment; data center and new-construction experience is preferred.
Experience supervising others and providing helpful feedback.
Ability to understand access control and CCTV systems, install access control, CCTV, and intercom equipment, and troubleshoot installation problems.
Experience with Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, and DMP systems.
Administrative ability to manage day-to-day project requirements.
Proficiency with Teams, Outlook, OneNote, BlueBeam, and Adobe Reader.
Knowledge of project drawings, programming matrices, SRDs, UILs, JHAs, THAs, RHAs, RFIs, and redlines.
Ability to review and understand matrices, drawings, BOM lists, and SRDs.
Ability to maintain assigned job schedules and follow DIV28 specifications for quality control.
Clean driving record and ability to operate a vehicle.
Clean criminal record and ability to hold a security clearance or registration for the applicable local jurisdiction, such as DCJS or TS Clearance.
Active passport, or ability to obtain one, and ability to travel regularly.
Ability to work indoors and outdoors, stand and sit, use ladders, and lift up to 40 pounds.
Ability to comply with job-site safety requirements and use PPE as required.

Nice To Haves

Ability to train and coach others to Diversified standards.
Lenel certification (preferred).
Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
Knowledge of accessing network interfaces for devices such as access controllers, IP cameras, intercoms, and switches.
Experience making PC administrator-level changes to connect to IP cameras and aiming or adjusting cameras.

Responsibilities

Lead and oversee other ESS Installation Technicians while also performing installation work.
Coordinate with project management, field superintendents, clients, contractors, and subcontractors to understand and carry out project work.
Interpret drawing packages and execute installations, including rack and enclosure build-outs, panel terminations, device IP configuration, device installation, testing, and troubleshooting.
Take ownership of assigned job schedules, prioritize work, manage multiple tasks, and communicate promptly with the site supervisor if timelines cannot be maintained.
Understand the bill of materials (BOM) and required materials for each job; help maintain site inventory and an up-to-date online inventory record in OneNote.
Communicate promptly about drawing or matrix problems and missing or defective equipment.
Keep written OneNote records of completed work with technicians and trades, project issues, site readiness, site inventory, and redlines or RFIs when required.
Communicate when assistance or guidance is needed, including for labor or technical issues, and help installation technicians resolve questions or concerns.
Make onsite decisions on behalf of the project manager and use diplomacy when working with clients and other stakeholders.
Maintain and wear appropriate PPE, and ensure hazards are addressed and rectified in a timely manner.
Follow applicable job-site safety regulations and DIV28 specifications for quality control.