Lead Installation Technician - Electronic Security

Diversified • Cedar Rapids, IA

2d • $34 - $44 • Onsite

About The Position

The Lead ESS Installation Technician performs a wide variety of installation duties on client technology projects and leads and oversees other installation technicians at the work site. This is a key field position responsible for much of the hands-on work in client buildings. The technician coordinates with project management, field superintendents, and others to understand project responsibilities, interprets drawing packages, and lays the groundwork for completed systems. Work may include rack and enclosure build-outs, panel terminations, IP configuration of devices, device installation, testing, and troubleshooting. The Lead Technician is responsible for the most complex system designs.

Based in Cedar Rapids, Iowa, this role may involve working independently at client sites and coordinating with clients, contractors, and subcontractors. The technician delegates work, monitors others’ work, communicates with key stakeholders on behalf of the project manager, and makes on-site decisions using sound judgment and diplomacy. A project manager and site supervisor are generally available for questions.

The role involves maintaining job schedules and material awareness, communicating issues promptly to the site supervisor, keeping project records in OneNote, and supporting technicians with installation questions. Work occurs on construction sites and, when not on site, in normal office conditions. Employees are responsible for following site safety regulations and using required PPE. Relocation assistance is available.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of recent, hands-on experience installing access control and video surveillance cameras in a large-scale commercial environment; data centers and new construction are preferred.
• Experience supervising others’ work and providing helpful feedback.
• Ability to understand access control and CCTV systems, install access-control, CCTV, and intercom equipment, and troubleshoot and resolve installation problems.
• Experience with Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, or DMP systems.
• Administrative capability to manage day-to-day project requirements.
• Proficiency with Teams, Outlook, OneNote, BlueBeam, and Adobe Reader.
• Knowledge of project drawings, programming matrices, SRDs, UILs, JHAs, THAs, RHAs, RFIs, and redlines.
• Ability to review and understand matrix drawings, BOM lists, and SRDs.
• Clean driving record and ability to operate a vehicle.
• Clean criminal record and ability to hold a security clearance or registration for the local jurisdiction (such as DCJS or TS Clearance).
• Active passport, ability to obtain one, or ability to obtain and travel regularly.
• Ability to work indoors and outdoors, stand and sit, use ladders, and lift up to 40 pounds.
• Ability to work on construction sites, comply with applicable safety regulations, and use required PPE.

Nice To Haves

• Ability to train and coach others to Diversified standards.
• Lenel certification (preferred).
• Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
• Knowledge of accessing network interfaces to connect devices such as access controllers, IP cameras, intercoms, and switches.
• Experience with PC administrator-level changes for connecting to IP cameras and aiming or adjusting cameras.

Responsibilities

• Lead and oversee other ESS Installation Technicians while also performing installation work.
• Learn and track the bill of materials (BOM) and required materials for each job.
• Maintain job schedules for device and head-end installation and termination; promptly communicate schedule risks to the site supervisor.
• Take ownership of assigned job schedules, prioritize time, and manage multiple tasks.
• Communicate daily with the site supervisor and promptly report drawing or matrix problems and missing or defective equipment.
• Assist with inventory when needed and maintain an online inventory copy in OneNote, updating it at least monthly.
• Keep OneNote records of work completed with technicians and trades, project issues, site readiness, site inventory, and redlines or RFIs when required.
• Communicate requests for assistance or guidance on labor and technical issues.
• Assist installation technicians with questions and concerns about device and head-end installation.
• Coordinate with clients, contractors, and subcontractors; delegate work, monitor work quality, and communicate with key stakeholders on behalf of the project manager.
• Make sound on-site decisions and work diplomatically with clients and stakeholders.
• Follow job and task PPE requirements, and ensure hazards are addressed and rectified promptly.
• Maintain the job schedule and follow DIV28 quality-control specifications.

Benefits

• Multiple medical plan options.
• Company HSA and HRA contributions.
• Dental coverage, including orthodontic benefits, and vision plans.
• Company-paid basic life and AD&D insurance.
• Short-term and long-term disability insurance.
• Employee Assistance Program (EAP).
• Three weeks of paid time off, plus company holidays and floating holidays.
• 401(k) with company match.
• Paid maternity leave.
• Healthcare and dependent care flexible spending accounts (FSA).
• Voluntary benefits including critical illness, hospital indemnity, accident insurance, pet insurance, homeowners and auto insurance, supplemental life and AD&D coverage, and legal services.
• Commuter benefits.
• Competitive compensation.
• Relocation assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED