Lead Installation Technician - Electronic Security

Diversified•Cedar Rapids, IA

1d•Onsite

About The Position

The Lead ESS Installation Technician performs a wide range of installation duties on technology projects and leads and oversees other installation technicians at client sites. The role is a key field position responsible for carrying out installation work in client buildings, coordinating with project management, field superintendents, and other stakeholders, and interpreting drawing packages to build and complete systems. Work may include rack and enclosure build-outs, panel terminations, IP configuration of devices, device installation, testing, and troubleshooting. The technician is responsible for the most complex system designs and may work independently without on-site supervision, making decisions on behalf of the project manager and coordinating with clients, contractors, and subcontractors. The position is based in Cedar Rapids, Iowa; relocation assistance is available. The Lead Technician oversees and performs installation work, manages job materials and schedules, communicates issues and delays promptly, keeps project records in OneNote, and provides technical guidance to other technicians. The role requires sound judgment, diplomacy, strong technical and people skills, and compliance with job-site safety requirements. Work takes place on construction sites and, when not on site, in normal office conditions. Construction-site work can involve spending at least half of the time on one’s feet, moving around the site, occasional ladder climbing, and lifting or moving materials up to 40 pounds. Appropriate PPE is generally required on job sites.

Requirements

High school diploma or GED equivalent.
At least 3 years of recent, hands-on experience installing access control and video surveillance cameras in a large-scale commercial environment; data centers and new construction are preferred.
Experience supervising others’ work and providing helpful feedback.
Ability to understand access control and CCTV systems; install access control, CCTV, and intercom systems; and troubleshoot and resolve installation problems.
Experience with Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, and DMP systems.
Administrative ability to manage day-to-day project requirements.
Proficiency with Teams, Outlook, OneNote, BlueBeam, and Adobe Reader.
Knowledge of project drawings, programming matrices, SRDs, UILs, Job Hazard Analyses (JHAs), Task Hazard Analyses (THAs), Risk Hazard Analyses (RHAs), RFIs, and redlines.
Ability to review and understand matrices, drawings, BOM lists, and SRDs.
Ability to maintain the job schedule and follow DIV28 quality-control specifications.
Clean driving record and ability to operate a vehicle.
Clean criminal record and ability to hold a security clearance or registration for the local jurisdiction (for example, DCJS or TS Clearance).
Active passport or ability to obtain one, and ability to travel regularly.
Ability to work indoors and outdoors, stand and sit, and use ladders.
Ability to lift up to 40 pounds.
Ability to comply with construction-site safety regulations and wear required PPE.

Nice To Haves

Ability to train and coach others to Diversified standards.
Lenel certification (preferred).
Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
Knowledge of accessing network interfaces to connect devices such as access controllers, IP cameras, intercoms, and switches.
Experience with PC administrator-level changes to connect to IP cameras and with aiming and adjusting cameras.

Responsibilities

Lead and oversee other ESS Installation Technicians while also performing installation work.
Coordinate with project management, field superintendents, clients, contractors, and subcontractors.
Interpret drawing packages and carry out installations, including rack and enclosure build-outs, panel terminations, device IP configuration, device installation, testing, and troubleshooting.
Understand the bill of materials (BOM) and required materials for each job.
Maintain job schedules for device and head-end installation and termination; promptly communicate schedule issues to the site supervisor.
Manage assigned workload, prioritize tasks, and handle multiple tasks at once.
Communicate daily with the site supervisor and promptly flag drawing or matrix issues and missing or defective equipment.
Assist the site supervisor with inventory when needed and keep an online inventory record in OneNote up to date at least monthly.
Keep written OneNote records of work completed with technicians and trades, project issues, problems, site readiness, site inventory, and redlines or RFIs when required.
Request assistance or guidance when labor or technical issues arise and assist installation technicians with questions about device and head-end installation.
Delegate work, monitor other workers’ work, and communicate with key stakeholders on behalf of the project manager.
Make sound on-site decisions and work diplomatically with clients and other stakeholders.
Maintain and wear appropriate PPE and ensure hazards are addressed and rectified in a timely manner.
Follow applicable job-site safety regulations and DIV28 specifications for quality control.