Lead-Inside Sales

Verizon • Temple Terrace, FL

15d • Hybrid

About The Position

The Lead Inside Sales representative develops a pipeline of small and midsize business (SMB) clients with growth potential, introduces upsell products and features, demonstrates products, and closes business to generate incremental revenue. The role also helps retain and renew customers and supports Verizon Connect’s growing portfolio of vehicle, asset-tracking, software, and services solutions.

The position manages a diverse book of business across industries, using outbound phone calls, web demonstrations, pricing presentations and negotiations, email campaigns, DocuSign, and other digital and inside-sales tools. The representative collaborates with Finance, Marketing, customer support, implementation and deployment teams, as well as internal and external partners, to support customers from sale through implementation. This hybrid role has a manager-assigned work location and requires at least three office days per week. Scheduled hours are 40 per week.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant work experience in a SaaS environment or B2B sales.

Nice To Haves

• Previous experience selling into SMB accounts.
• Consultative selling experience.
• Three or more years of B2B inside sales experience.
• One or more years of product sales account management experience.
• Account management experience.

Responsibilities

• Develop a pipeline of SMB clients with future growth opportunities.
• Introduce upsell products and features, demonstrate products, and close business to generate incremental revenue.
• Help retain and renew the customer base.
• Make outbound phone contacts and conduct web demonstrations.
• Present and negotiate pricing, and partner with Finance on business cases for contract rewrites and pricing negotiations.
• Execute contracts through DocuSign.
• Manage email campaigns developed in partnership with Marketing and use digital and inside-sales tools across multiple platforms.
• Focus on the existing SMB Market Organization.
• Drive revenue by closing orders for additional vehicles, asset-tracking solutions, and emerging software solutions and services.
• Partner with customer support, implementation, and deployment teams to ensure customers are supported.
• Drive peer activity and communicate sales activity metrics and performance to the team several times daily.
• Manage a diverse book of business across various industries.
• Prioritize activity and the sales pipeline to achieve goals, manage personal time and productivity, and forecast accurately.
• Follow up on proposals and negotiate contracts with customers in collaboration with the Associate Director.
• Collaborate with internal and external partners from sale through implementation.
• Maintain an accurate pipeline of viable opportunities being pursued for contract.

Benefits

• Medical, dental, and vision insurance.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Matched 401(k) savings plan.
• Up to eight company-paid holidays per year.
• Up to six personal days per year.
• Paid parental leave.
• Adoption assistance.
• Tuition assistance.
• New hires receive up to 15 vacation days per year, with additional vacation accruing with service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
• Commission-based compensation with potential to earn more.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior