Lead Hyper Wellness Representative

Restore Hyper Wellness - RHWFL016•Winter Park, FL

1d•$16 - $18•Onsite

About The Position

The Lead Hyper Wellness Representative is the face of the Restore Hyper Wellness studio, creating welcoming client experiences, building lasting relationships, and driving sales that support clients’ long-term health and wellness goals. The role combines client care, studio operations, and sales expertise in a dynamic, health-focused environment. The representative leads studio tours, delivers personalized service and sales experiences, educates clients about therapies and safety, and develops customized wellness plans. They also support onboarding, communications, scheduling, outreach, and daily studio operations while maintaining cleanliness, safety, and hospitality standards. The role supports marketing initiatives, pre-sale events, and community programs. This is an hourly, full-time position with full availability required. The listed compensation is $16–$18. The position is based at 119 N Orlando Ave #101, Winter Park, FL 32789, and reports to the General Manager and Assistant General Manager.

Requirements

High school diploma or equivalent.
At least 1 year of customer service experience.
At least 1 year of sales experience.
Ability to thrive in a fast-paced environment with shifting priorities.
Strong multitasking and organizational skills.
Proficiency with technology and client management systems; training is provided.
Proven success with membership sales and revenue growth.
Commitment to continuous learning and problem-solving.

Nice To Haves

Membership-based sales experience in the health, wellness, or fitness industry.

Responsibilities

Lead engaging studio tours that highlight the benefits of Restore’s services.
Deliver personalized sales and service experiences aligned with client goals.
Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
Develop customized wellness plans that support long-term health objectives.
Achieve membership sales, renewal, and retail targets.
Guide clients through onboarding, including waivers and POS profile creation.
Manage inbound communications, scheduling, and service inquiries.
Conduct proactive outreach for promotions, events, and wellness opportunities.
Use referral systems and follow-up protocols to strengthen client relationships.
Coordinate daily studio operations to ensure smooth flow and client satisfaction.
Anticipate and proactively address operational needs.
Support marketing initiatives, pre-sale events, and community programs.
Maintain high standards of cleanliness, safety, and hospitality.
Promote Restore’s mission and enthusiasm for wellness in every interaction.