Hyper Wellness Representative
About The Position
As a Hyper Wellness Representative, you are the face of the studio, creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. The role combines client care, studio operations, and sales to deliver exceptional results and support clients’ wellness journeys. You educate clients about therapies and develop personalized wellness plans aligned with their goals. The position is hourly and full-time, with full availability required, and is located at 119 N Orlando Ave #101, Winter Park, FL 32789. The role reports to the General Manager and Assistant General Manager.
Requirements
- High school diploma or equivalent.
- At least 1 year of customer service experience.
- At least 1 year of sales experience.
- Ability to thrive in fast-paced environments with shifting priorities.
- Strong multitasking and organizational skills.
- Proficiency with technology and client management systems; training is provided.
- Proven success with membership sales and revenue growth.
- Commitment to continuous learning and problem-solving.
Nice To Haves
- Membership-based sales experience in the health, wellness, or fitness industry.
Responsibilities
- Lead engaging studio tours that highlight the benefits of services.
- Deliver personalized sales and service experiences aligned with client goals.
- Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
- Develop customized wellness plans that support clients’ long-term health objectives.
- Achieve membership sales, renewals, and retail targets.
- Guide clients through onboarding, including waivers and POS profile creation.
- Manage inbound communications, scheduling, and service inquiries.
- Conduct proactive outreach for promotions, events, and wellness opportunities.
- Use referral systems and follow-up protocols to strengthen client relationships.
- Act as the central hub for daily studio operations and ensure smooth studio flow and client satisfaction.
- Anticipate and proactively address operational needs.
- Support marketing initiatives, pre-sale events, and community programs.
- Maintain high standards of cleanliness, safety, and hospitality.
- Promote Restore’s mission and enthusiasm for wellness in every interaction.
Benefits
- Opportunity for advancement.
- Training and development.
- Wellness resources.
- Performance-based bonus.
- Employee discounts.
- Complimentary access to Restore’s therapies.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
