Hyper Wellness Representative
About The Position
As a Hyper Wellness Representative, you’ll be the face of the studio, creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. The role blends client care, operations, and sales expertise to deliver exceptional results and make a meaningful impact on clients’ wellness journeys. The ideal candidate combines sales acumen with a passion for wellness education. They connect client needs with Restore’s services, build lasting relationships, and manage multiple priorities while maintaining attention to detail and client care. The position is part of the Corporate Studios department and reports to the General Manager. It is offered as full-time or part-time work.
Requirements
- High school diploma or equivalent.
- At least 1 year of customer service experience.
- At least 1 year of sales experience.
- Ability to thrive in a fast-paced environment with shifting priorities.
- Strong multitasking and organizational skills.
- Proficiency with technology and client management systems; training is provided.
- Proven success with membership sales and revenue growth.
- Commitment to continuous learning and problem-solving.
Nice To Haves
- Membership-based sales experience in the health, wellness, or fitness industry.
Responsibilities
- Lead engaging studio tours that highlight the benefits of Restore’s services.
- Deliver personalized sales and service experiences aligned with client goals.
- Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
- Develop customized wellness plans that support long-term health objectives.
- Achieve membership sales, renewals, and retail targets.
- Guide clients through onboarding, including waivers and POS profile creation.
- Manage inbound communications, scheduling, and service inquiries.
- Conduct proactive outreach for promotions, events, and wellness opportunities.
- Use referral systems and follow-up protocols to strengthen client relationships.
- Coordinate daily studio operations to ensure smooth flow and client satisfaction.
- Anticipate and proactively address operational needs.
- Support marketing initiatives, pre-sale events, and community programs.
- Maintain high standards of cleanliness, safety, and hospitality.
- Promote Restore’s mission and enthusiasm for wellness in every interaction.
Benefits
- Medical, dental, vision, disability, and life insurance for full-time team members, effective within 30 days.
- Paid time off for full-time team members.
- Complimentary and discounted Restore services for full-time and part-time team members.
- 401(k) plan with employer match for full-time and part-time team members.
- Commission opportunities for full-time and part-time team members.
- Career advancement opportunities at all levels.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
