Hyper Wellness Representative

RHWFL016•Orlando, FL
•Onsite

About The Position

The Hyper Wellness Representative is the face of the studio, creating welcoming client experiences, building relationships, and driving sales that support clients’ long-term wellness goals. The role combines client care, studio operations, and sales, and includes educating clients about therapies, developing personalized wellness plans, and supporting smooth daily studio operations. The position is at the Winter Park, Florida studio and is hourly, full-time, with full availability required.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of customer service experience.
  • At least 1 year of sales experience.
  • Ability to thrive in a fast-paced environment with shifting priorities.
  • Strong multitasking and organizational skills.
  • Proficiency with technology and client management systems; training is provided.
  • Proven success with membership sales and revenue growth.
  • Commitment to continuous learning and problem-solving.

Nice To Haves

  • Membership-based sales experience in the health, wellness, or fitness industry.

Responsibilities

  • Lead engaging studio tours that explain the benefits of Restore’s services.
  • Deliver personalized sales and service experiences aligned with client goals.
  • Educate clients about therapies, benefits, safety guidelines, and at-home care practices.
  • Develop customized wellness plans that support clients’ long-term health objectives.
  • Achieve membership sales, renewal, and retail targets.
  • Guide clients through onboarding, including waivers and POS profile creation.
  • Manage inbound communications, scheduling, and service inquiries.
  • Conduct outreach about promotions, events, and wellness opportunities.
  • Use referral systems and follow-up protocols to strengthen client relationships.
  • Coordinate daily studio operations and help ensure smooth workflow and client satisfaction.
  • Anticipate and address operational needs.
  • Support marketing initiatives, pre-sale events, and community programs.
  • Maintain standards of cleanliness, safety, and hospitality.
  • Promote Restore’s mission and enthusiasm for wellness in client interactions.

Benefits

  • Opportunity for advancement.
  • Training and development.
  • Wellness resources.
  • Bonus based on performance.
  • Employee discounts.
  • Complimentary access to Restore therapies.
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