Hyper Wellness Representative

Restore Hyper Wellness Corporate Stores•Pinecrest, FL

About The Position

As a Hyper Wellness Representative, you are the face of the studio, creating welcoming experiences, building client relationships, and driving sales that support long-term health transformations. The role combines client care, studio operations, and sales expertise to deliver exceptional results and support clients’ wellness journeys. You serve as a central hub for daily studio operations, help maintain a safe and hospitable environment, and promote Restore’s wellness mission in every interaction. Restore Hyper Wellness is the creator of Hyper Wellness®, with more than 200 studios across 40 states offering innovative, science-backed therapies. The company describes its work as helping clients look and feel their best and expand their potential. This position is in the Corporate Studios department and reports to the General Manager. The job may be full-time or part-time.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of customer service experience.
  • At least 1 year of sales experience.
  • Ability to thrive in a fast-paced environment with shifting priorities.
  • Strong multitasking and organizational skills.
  • Proficiency with technology and client management systems; training is provided.
  • Demonstrated success with membership sales and revenue growth.
  • Commitment to continuous learning and problem-solving.

Nice To Haves

  • Membership-based sales experience in the health, wellness, or fitness industry.

Responsibilities

  • Lead engaging studio tours that highlight the benefits of Restore services.
  • Deliver personalized sales and service experiences aligned with client goals.
  • Educate clients on therapies, benefits, safety guidelines, and at-home care practices.
  • Develop customized wellness plans that support long-term health objectives.
  • Achieve membership sales, renewals, and retail targets.
  • Guide clients through onboarding, including waivers and POS profile creation.
  • Manage inbound communications, scheduling, and service inquiries.
  • Conduct proactive outreach for promotions, events, and wellness opportunities.
  • Use referral systems and follow-up protocols to strengthen client relationships.
  • Coordinate daily studio operations and help ensure smooth studio flow and client satisfaction.
  • Anticipate and proactively address operational needs.
  • Support marketing initiatives, pre-sale events, and community programs.
  • Maintain high standards of cleanliness, safety, and hospitality.
  • Promote Restore’s mission and enthusiasm for wellness in every interaction.

Benefits

  • Medical, dental, vision, disability, and life insurance for full-time team members, effective within 30 days.
  • Paid time off for full-time team members.
  • Complimentary and discounted Restore services for full-time and part-time team members.
  • 401(k) plan with employer match for full-time and part-time team members.
  • Commission opportunities for full-time and part-time team members.
  • Career advancement opportunities at all levels.
  • Complimentary access to Restore therapies to support employee wellness.
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