Lead HVAC Service Technician

Apex Service Partners•Bedford Heights, OH

32d•$80,000 - $120,000•Remote

About The Position

Arco Home Services is looking for experienced Residential HVAC Service Technicians who are confident, sharp with customers, and take pride in quality work. This role involves troubleshooting, repairing, and performing maintenance on residential HVAC systems. Technicians will also consult with homeowners, assist with installations, and identify opportunities to upsell services and products. The company emphasizes a work environment with no micromanagement, reliable year-round work, and a culture of respect and camaraderie.

Requirements

Minimum 3+ years of residential HVAC service experience
Strong mechanical skills and proven ability in diagnostics and repair.
Solid communication and customer-facing skills —you know how to build relationships with homeowners.
EPA Certification
A clean driving record and valid driver’s license.

Nice To Haves

NATE certification
Strong in installation

Responsibilities

Expertly diagnose and repair residential HVAC systems (forced air, A/C, heat pumps, boilers, etc.) with a clean, efficient approach.
Perform thorough preventative maintenance and seasonal tune-ups.
Communicate clearly and honestly with homeowners about system issues, providing repair options and recommending upgrades or replacements when appropriate.
Assist with or perform system installations as needed.
Identify opportunities to upsell services, accessories, and system enhancements that improve comfort and efficiency, while building trust and long-term customer relationships.