Lead Commercial HVAC Service Technician

Strategic Service Solutions•Dallas, TX
•Onsite

About The Position

Strategic Service Solutions, LLC is hiring an experienced Lead Commercial HVAC Service Technician to diagnose complex commercial HVAC problems, perform high-quality repairs, and provide field technical leadership. Technicians serve commercial facilities throughout the Dallas-Fort Worth Metroplex, working on systems that may include chillers, cooling towers, commercial boilers, rooftop units, air-handling units, pumps, variable-frequency drives, variable-air-volume and fan-powered boxes, building automation and HVAC controls, and other commercial heating, cooling, and mechanical equipment. The technician works independently, leads field assignments, helps coordinate technicians and subcontractors, and provides hands-on guidance and training to junior technicians. The role includes communicating findings and repair recommendations to customers and facility teams, documenting work in BuildOps service software, and taking responsibility for service issues from diagnosis through completion. This is full-time W-2 employment with a regular Monday-through-Friday schedule. Overtime, rotating on-call assignments, and occasional evening or weekend work may be required based on customer needs.

Requirements

  • At least six years of HVAC/R experience with a stable employment record.
  • Advanced commercial troubleshooting and diagnostic abilities.
  • Experience servicing chillers, boilers, rooftop units, air handlers, pumps, cooling towers, and related systems.
  • EPA Universal Certification.
  • Ability to interpret blueprints, electrical schematics, and technical documentation.
  • Strong mechanical and electrical knowledge.
  • Ability to lead work in the field and support less-experienced technicians.
  • Professional customer-service and communication skills.
  • Ability to work independently, organize assignments, and manage changing priorities.
  • Valid driver's license and an acceptable driving record.
  • Ability to provide two professional or business references.
  • Ability to successfully complete required background and drug screenings.
  • Ability to lift up to 50 pounds and work in elevated or confined areas when necessary.

Nice To Haves

  • Seven to ten years of commercial HVAC service experience preferred.
  • Experience with BAS or BMS platforms.

Responsibilities

  • Diagnose difficult mechanical, electrical, and controls-related HVAC problems.
  • Service and repair a variety of commercial heating and cooling systems.
  • Complete preventive maintenance and comprehensive equipment inspections.
  • Identify system deficiencies and recommend appropriate solutions.
  • Lead field assignments and help coordinate technicians and subcontractors.
  • Provide technical guidance and hands-on training to junior technicians.
  • Communicate findings and repair recommendations to building engineers, facility managers, property owners, and customers.
  • Accurately record labor, equipment information, repairs, and recommendations using BuildOps service software.
  • Follow established safety procedures and quality standards.
  • Take responsibility for service issues from diagnosis through completion.
  • Help ensure repairs are performed correctly and efficiently the first time.

Benefits

  • Medical insurance with 100% of the employee-only premium paid by the company.
  • Dental insurance with 100% of the employee-only premium paid by the company.
  • Vision insurance with 100% of the employee-only premium paid by the company.
  • $50,000 in company-paid basic life and AD&D insurance.
  • 401(k) company match.
  • Company vehicle for work-related travel.
  • Company-paid fuel and vehicle maintenance.
  • Paid time off, with additional PTO based on tenure.
  • Seven company holidays.
  • Company-provided work shirts and jacket.
  • Annual work-boot reimbursement of up to $200.
  • Annual jeans reimbursement of up to $175.
  • Overtime opportunities and overtime pay.
  • Consistent, year-round work.
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