Lead Housekeeper Full Time-101060

ESA Management•Vancouver, WA

About The Position

The full-time Lead Housekeeper assists the management team in overseeing housekeeping tasks, training, and departmental standards. The role works to optimize performance through continuous improvement and execution of cleaning standards, and is expected to work independently with limited management supervision. The Lead Housekeeper also works with the maintenance technician on preventative maintenance and deep cleaning, assists management with guest room inspections, and performs additional duties assigned by the management team. The position supports daily housekeeping operations, including training associates, maintaining housekeeping carts and work areas, performing guest room cleaning, and ensuring overall hotel cleanliness. It may also involve helping at additional nearby locations.

Requirements

  • Previous hotel experience is required.
  • Read and speak English and comprehend simple instructions, short correspondence, and memos.
  • Perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Apply good judgment.
  • Coach and train new and existing associates on company standards, guidelines, and procedures.
  • Prioritize tasks and duties to support efficient daily housekeeping operations.

Responsibilities

  • Demonstrate and promote a commitment to providing the best possible experience for guests and associates.
  • Train new and existing housekeepers on company standards, guidelines, and procedures.
  • Inspect guest rooms and adhere to company standards, policies, and procedures.
  • Maintain housekeeping carts, cart rooms, and laundry areas to company standards.
  • Work with the maintenance engineer on guest room preventative maintenance and deep cleaning.
  • Perform daily housekeeping tasks in guest rooms and weekend out-of-room cleaning as needed.
  • Maintain overall hotel cleanliness.
  • Motivate associates and drive company initiatives within the department.
  • Complete required and annual ESU training.
  • Schedule daily housekeeping assignment boards when needed.
  • Perform duties in the housekeeping and laundry departments as needed.
  • Support and assist the daily activities of three or more housekeeping associates.
  • Prioritize tasks to ensure daily housekeeping operations are performed efficiently.
  • Perform other duties assigned by the management team.

Benefits

  • Weekly pay
  • Competitive wages
  • Employee recognition programs
  • Employee perks program offering discounts to major companies
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care and dependent care flexible spending accounts
  • Employer-paid basic life and AD&D insurance
  • Employer-paid long-term disability
  • Optional voluntary benefits, including short-term disability buy-up, supplemental life insurance, and dependent life insurance
  • 401(k) savings plan
  • Paid time off
  • Employee assistance program (EAP)
  • Great working environment
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