Lead Housekeeper Full Time-101060

Extended Stay America•Vancouver, WA

About The Position

The Lead Housekeeper assists the management team in overseeing housekeeping tasks, training, and departmental standards, while optimizing performance through continuous improvement and execution of cleaning standards. The role works independently with limited management supervision. It works directly with the maintenance technician on preventative maintenance and deep cleaning, assists management with guest room inspections, and performs additional duties as assigned. The position also performs daily housekeeping tasks in guest rooms and weekend out-of-room cleaning as needed, and is responsible for overall hotel cleanliness. The lead supports housekeeping and laundry operations and helps drive company initiatives within the department.

Requirements

  • Previous hotel experience required.
  • Read and speak English and comprehend simple instructions, short correspondence, and memos.
  • Perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Apply good judgment.
  • Support and assist the daily activities of three or more housekeeping associates.
  • Coach and train new and existing associates on company standards, guidelines, and procedures.
  • Prioritize tasks and duties to ensure daily housekeeping operations are performed efficiently.

Responsibilities

  • Demonstrate and promote commitment to providing the best possible experience for guests and associates.
  • Train new and existing housekeepers and coach associates on company standards, guidelines, and procedures.
  • Inspect guest rooms and adhere to company standards, policies, and procedures.
  • Maintain housekeeping carts, cart rooms, and laundry areas to company standards.
  • Work with the maintenance engineer on guest room preventative maintenance and deep cleaning.
  • Perform daily housekeeping tasks in guest rooms and weekend out-of-room cleaning as needed.
  • Support overall hotel cleanliness.
  • Motivate associates and drive company initiatives within the department.
  • Complete required and annual ESU Training.
  • Schedule daily housekeeping assignment boards when needed.
  • Perform duties in housekeeping and laundry departments as needed.
  • Support and assist the daily activities of three or more housekeeping associates.
  • Prioritize tasks and duties to keep daily housekeeping operations efficient.
  • Perform other duties as assigned by the management team.

Benefits

  • Weekly pay
  • Competitive wages
  • Employee recognition programs
  • Employee perks program offering discounts to major companies
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care and dependent care flexible spending accounts
  • Employer-paid basic life and AD&D insurance
  • Employer-paid long-term disability
  • Optional employee-paid short-term disability
  • Optional employee-paid buy-up long-term disability
  • Optional employee-paid supplemental life insurance
  • Optional employee-paid dependent life insurance
  • 401(k) savings plan
  • Paid time off
  • Employee assistance program
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