Lead Housekeeper Full Time-101060
About The Position
The Lead Housekeeper assists the management team in overseeing housekeeping tasks, training, and department standards, with a focus on continuous improvement and execution of cleaning standards. The role works independently with limited management supervision and supports the maintenance technician with preventative maintenance and deep cleaning, assists management with guest room inspections, and performs other assigned duties. The Lead Housekeeper performs daily housekeeping tasks in guest rooms and weekend out-of-room cleaning as needed, maintains overall hotel cleanliness, and helps ensure housekeeping carts, cart rooms, and laundry areas meet company standards. The role supports housekeeping and laundry operations, motivates and drives company initiatives, and completes required and annual ESU training.
Requirements
- Previous hotel experience is required.
- Ability to read and speak English and comprehend simple instructions, short correspondence, and memos.
- Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
- Ability to apply good judgment.
- Ability to support and assist the daily activities of three or more housekeeping associates.
- Ability to coach and train new and existing associates on company standards, guidelines, and procedures.
- Ability to prioritize tasks and duties to ensure daily housekeeping operations are performed efficiently.
Responsibilities
- Demonstrate and promote a commitment to providing the best possible experience for guests and associates.
- Train new and existing housekeepers, inspect guest rooms, and follow company standards, policies, and procedures.
- Ensure housekeeping carts, cart rooms, and laundry areas are maintained to company standards.
- Work directly with the maintenance engineer on guest room preventative maintenance and deep cleaning.
- Perform daily housekeeping tasks in guest rooms and weekend out-of-room cleaning as needed.
- Maintain overall hotel cleanliness.
- Motivate and drive company initiatives within the housekeeping department.
- Complete required and annual ESU training.
- Schedule daily housekeeping assignment boards when needed.
- Perform duties in housekeeping and laundry departments as needed.
- Support and assist the daily activities of three or more housekeeping associates.
- Coach and train associates on company standards, guidelines, and procedures.
- Prioritize tasks and duties to ensure daily housekeeping operations run efficiently.
- Perform other duties as assigned by the management team.
Benefits
- Weekly pay
- Competitive wages
- Great working environment
- Employee recognition programs
- Employee perks program offering discounts to major companies
- Medical insurance
- Dental insurance
- Vision insurance
- Health care and dependent care flexible spending accounts
- Employer-paid basic life and AD&D insurance
- Employer-paid long-term disability
- Optional employee-paid short-term disability
- Optional employee-paid buy-up long-term disability
- Optional employee-paid supplemental life insurance
- Optional employee-paid dependent life insurance
- 401(k) savings plan
- Paid time off
- Employee assistance program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
