Lead Housekeeper Full Time-101060

ESA Management•Bensalem, PA

About The Position

The full-time Lead Housekeeper assists the management team in overseeing housekeeping tasks, training, and department standards. The role works to optimize performance through continuous improvement and consistent execution of cleaning standards, with limited management supervision. It also works directly with the maintenance technician on preventative maintenance and deep-cleaning programs, assists management with guest-room inspections, and performs other duties assigned by management.

Requirements

  • Previous hotel experience is required.
  • Read and speak English and comprehend simple instructions, short correspondence, and memos.
  • Perform addition, subtraction, multiplication, and division using whole numbers, common fractions, and decimals.
  • Apply good judgment.
  • Support and assist the daily activities of three or more housekeeping associates.
  • Prioritize tasks and duties to ensure daily housekeeping operations are performed efficiently.

Responsibilities

  • Demonstrate and promote a commitment to providing the best possible experience for guests and associates.
  • Train new and existing housekeepers, inspect guest rooms, and follow company standards, policies, and procedures.
  • Maintain housekeeping carts, cart rooms, and laundry areas to company standards.
  • Work with the maintenance engineer on guest-room preventative maintenance and deep cleaning.
  • Perform daily housekeeping tasks in guest rooms and weekend out-of-room cleaning as needed.
  • Be responsible for overall hotel cleanliness.
  • Motivate the department and drive company initiatives.
  • Complete required and annual ESU training.
  • Schedule daily housekeeping assignment boards when needed.
  • Perform duties in housekeeping and laundry as needed, and other duties assigned by management.
  • Support and assist the daily activities of three or more housekeeping associates.
  • Coach and train associates on company standards, guidelines, and procedures, and prioritize work to keep daily housekeeping operations efficient.

Benefits

  • Weekly pay
  • Competitive wages
  • Employee recognition programs
  • Employee perks program offering discounts to major companies
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care and dependent care flexible spending accounts
  • Employer-paid basic life and AD&D insurance
  • Employer-paid long-term disability
  • Optional employee-paid voluntary benefits, including short-term disability buy-up, long-term disability, supplemental life insurance, and dependent life insurance
  • 401(k) savings plan
  • Paid time off
  • Employee Assistance Program (EAP)
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