Lead Housekeeper Full Time-101060

ESA Management • Chesapeake, VA

3d

About The Position

The full-time Lead Housekeeper assists the management team in overseeing housekeeping tasks, training, and standards, and works to improve performance through continuous improvement and execution of cleaning standards. The role works independently with limited management supervision. It also works with the maintenance technician on preventative maintenance and deep cleaning, assists management with guest room inspections, and performs other duties assigned by the management team.

The position supports daily hotel cleanliness and housekeeping operations, including training associates, maintaining housekeeping and laundry areas, performing guest room cleaning, and helping with out-of-room cleaning on weekends as needed. The associate may be asked to travel to additional locations within a reasonable geographic area.

Requirements

• Previous hotel experience is required.
• Read and speak English and comprehend simple instructions, short correspondence, and memos.
• Perform basic arithmetic using whole numbers, common fractions, and decimals.
• Apply good judgment.
• Support and assist daily activities of three or more housekeeping associates.
• Prioritize tasks and duties to ensure daily housekeeping operations are performed efficiently.
• Meet the role's physical and environmental requirements, including occasionally pushing or pulling carts or cleaning equipment weighing up to 50 pounds.

Responsibilities

• Demonstrate and promote a 100% commitment to providing the best possible experience for guests and associates.
• Train new and existing housekeepers and coach them on company standards, guidelines, and procedures.
• Inspect guest rooms and adhere to company standards, policies, and procedures.
• Ensure housekeeping carts, cart rooms, and laundry areas are maintained to company standards.
• Work with the maintenance engineer on guest room preventative maintenance and deep cleaning.
• Perform daily housekeeping tasks in guest rooms and weekend out-of-room cleaning as needed.
• Maintain overall hotel cleanliness.
• Motivate and drive company initiatives within the housekeeping department.
• Complete required and annual ESU training.
• Schedule daily housekeeping assignment boards when needed.
• Perform duties in the housekeeping and laundry departments as needed.
• Support the daily activities of three or more housekeeping associates and prioritize work to keep operations efficient.
• Perform other duties assigned by the management team.

Benefits

• Weekly pay
• Competitive wages
• Great working environment
• Employee recognition programs
• Employee perks program offering discounts to major companies
• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability
• Optional employee-paid voluntary benefits, including short-term disability buy-up, long-term disability, supplemental life insurance, and dependent life insurance
• 401(k) savings plan
• Paid time off
• Employee assistance program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed